Game closes Unexpectidly

[Mando9854]

This has been a problem for a while now and i have tried almost everything. I changed my graphics card, upgraded my cpu to a ryzen 9, and i use hyper x fury 2x8 2666hz. I've closed all programs and background as well and it still closes. And tempetures are from 58C to 63C. I need to know how to fix this before it destroys my pc. And the most weird thing is it only happens with games and no other program. For now i haven't been playin that much but when i do it either crashes or simply closes. I really need help you guys. BTW my mobo is a b450 f and my gpu is an msi radeon rx 570 8gb.

[Tristerin]

Full system specs required

Is this is a fresh Windows install when you built the PC or carried over OS from a previous PC?

 

My first thought is this is a GPU driver issue.  Could you use DDU (free software) and remove (follow the directions, safe mode all of it) all of the drivers from your system, then reinstall the latest AMD drivers and see if this clears it up.

 

[Mando9854]

currently my specs are Rog strix B450-F Gaming, hyper x fury 2x8 2666hz, ryzen 9 3900, thermaltake fans, MSI radeon RX 570 8gb, EVGA 600BQ 80+, Gigabyte GC-WB11ACD-I, Kinston ssd 240GB, Kingston ssd 480GB, Seagate Baracuda 2TB

[Mando9854]

1 hour ago, Tristerin said:

Full system specs required

Is this is a fresh Windows install when you built the PC or carried over OS from a previous PC?

 

My first thought is this is a GPU driver issue.  Could you use DDU (free software) and remove (follow the directions, safe mode all of it) all of the drivers from your system, then reinstall the latest AMD drivers and see if this clears it up.

 

currently my specs are Rog strix B450-F Gaming, hyper x fury 2x8 2666hz, ryzen 9 3900, thermaltake fans, MSI radeon RX 570 8gb, EVGA 600BQ 80+, Gigabyte GC-WB11ACD-I, Kinston ssd 240GB, Kingston ssd 480GB, Seagate Baracuda 2TB

 

I used the DDU following the instructions but it still keeps happening.

[Tristerin]

15 minutes ago, Mando9854 said:

currently my specs are Rog strix B450-F Gaming, hyper x fury 2x8 2666hz, ryzen 9 3900, thermaltake fans, MSI radeon RX 570 8gb, EVGA 600BQ 80+, Gigabyte GC-WB11ACD-I, Kinston ssd 240GB, Kingston ssd 480GB, Seagate Baracuda 2TB

 

I used the DDU following the instructions but it still keeps happening.

Was this build a fresh install of Windows 10 operating system or was this OS migrated from a previous build?

 

Can you run CrystalDiskMark and report back the bench numbers

 

Last thought if neither are the culprit based on my experience with low end ram on Ryzen first gen platform - I used 2133mhz for a while, which horribly affected the PC for gaming.  I went to 3200mhz and the difference was profound.  It may be that the HDD is fine, but since the CPU is potentially choking on the low ram speed (with how they fine tuned Infinity Fabric is at this point compared to first release) as Ryzen 3rd gen is reported to work best with 3200-3600mhz dollar to performance wise.

 

I run 2666mhz right now on my main rig due to having 4 dimms and needing the extra ram atm - the difference between my 2666mhz and when I only pop in my 2 sticks of 3600mhz is vast (tighter frames, higher frame average, etc)

[Mando9854]

21 minutes ago, Tristerin said:

Was this build a fresh install of Windows 10 operating system or was this OS migrated from a previous build?

 

Can you run CrystalDiskMark and report back the bench numbers

 

Last thought if neither are the culprit based on my experience with low end ram on Ryzen first gen platform - I used 2133mhz for a while, which horribly affected the PC for gaming.  I went to 3200mhz and the difference was profound.  It may be that the HDD is fine, but since the CPU is potentially choking on the low ram speed (with how they fine tuned Infinity Fabric is at this point compared to first release) as Ryzen 3rd gen is reported to work best with 3200-3600mhz dollar to performance wise.

 

I run 2666mhz right now on my main rig due to having 4 dimms and needing the extra ram atm - the difference between my 2666mhz and when I only pop in my 2 sticks of 3600mhz is vast (tighter frames, higher frame average, etc)

------------------------------------------------------------------------------
CrystalDiskMark 7.0.0 x64 (C) 2007-2019 hiyohiyo
                                  Crystal Dew World: https://crystalmark.info/
------------------------------------------------------------------------------
* MB/s = 1,000,000 bytes/s [SATA/600 = 600,000,000 bytes/s]
* KB = 1000 bytes, KiB = 1024 bytes

[Read]
Sequential 1MiB (Q=  8, T= 1):   481.955 MB/s [    459.6 IOPS] < 17372.84 us>
Sequential 1MiB (Q=  1, T= 1):   466.602 MB/s [    445.0 IOPS] <  2245.48 us>
    Random 4KiB (Q= 32, T=16):   212.233 MB/s [  51814.7 IOPS] <  9867.74 us>
    Random 4KiB (Q=  1, T= 1):    28.931 MB/s [   7063.2 IOPS] <   141.21 us>

[Write]
Sequential 1MiB (Q=  8, T= 1):   398.699 MB/s [    380.2 IOPS] < 20187.00 us>
Sequential 1MiB (Q=  1, T= 1):   379.404 MB/s [    361.8 IOPS] <  2761.53 us>
    Random 4KiB (Q= 32, T=16):   181.180 MB/s [  44233.4 IOPS] < 10884.13 us>
    Random 4KiB (Q=  1, T= 1):    71.056 MB/s [  17347.7 IOPS] <    57.33 us>

Profile: Default
   Test: 1 GiB (x5) [Interval: 5 sec] <DefaultAffinity=DISABLED>
   Date: 2020/06/03 18:30:27
     OS: Windows 10  [10.0 Build 18363] (x64)

 

[Tristerin]

9 minutes ago, Mando9854 said:

------------------------------------------------------------------------------
CrystalDiskMark 7.0.0 x64 (C) 2007-2019 hiyohiyo
                                  Crystal Dew World: https://crystalmark.info/
------------------------------------------------------------------------------
* MB/s = 1,000,000 bytes/s [SATA/600 = 600,000,000 bytes/s]
* KB = 1000 bytes, KiB = 1024 bytes

[Read]
Sequential 1MiB (Q=  8, T= 1):   481.955 MB/s [    459.6 IOPS] < 17372.84 us>
Sequential 1MiB (Q=  1, T= 1):   466.602 MB/s [    445.0 IOPS] <  2245.48 us>
    Random 4KiB (Q= 32, T=16):   212.233 MB/s [  51814.7 IOPS] <  9867.74 us>
    Random 4KiB (Q=  1, T= 1):    28.931 MB/s [   7063.2 IOPS] <   141.21 us>

[Write]
Sequential 1MiB (Q=  8, T= 1):   398.699 MB/s [    380.2 IOPS] < 20187.00 us>
Sequential 1MiB (Q=  1, T= 1):   379.404 MB/s [    361.8 IOPS] <  2761.53 us>
    Random 4KiB (Q= 32, T=16):   181.180 MB/s [  44233.4 IOPS] < 10884.13 us>
    Random 4KiB (Q=  1, T= 1):    71.056 MB/s [  17347.7 IOPS] <    57.33 us>

Profile: Default
   Test: 1 GiB (x5) [Interval: 5 sec] <DefaultAffinity=DISABLED>
   Date: 2020/06/03 18:30:27
     OS: Windows 10  [10.0 Build 18363] (x64)

 

You have 3 drives, that looks to be an SSD at those speeds to me.  Need you to bench the HDD.

 

Please also answer:

Was this build a fresh install of Windows 10 operating system or was this OS migrated from a previous build?

[Mando9854]

29 minutes ago, Tristerin said:

You have 3 drives, that looks to be an SSD at those speeds to me.  Need you to bench the HDD.

 

Please also answer:

Was this build a fresh install of Windows 10 operating system or was this OS migrated from a previous build?

This build i installed Windows OS fresh, but it was last year.

This is the hdd, to my understanding although it says Sata on top. First time i do benchmarks

 

------------------------------------------------------------------------------
CrystalDiskMark 7.0.0 x64 (C) 2007-2019 hiyohiyo
                                  Crystal Dew World: https://crystalmark.info/
------------------------------------------------------------------------------
* MB/s = 1,000,000 bytes/s [SATA/600 = 600,000,000 bytes/s]
* KB = 1000 bytes, KiB = 1024 bytes

[Read]
Sequential 1MiB (Q=  8, T= 1):   178.064 MB/s [    169.8 IOPS] < 46506.93 us>
Sequential 1MiB (Q=  1, T= 1):   182.221 MB/s [    173.8 IOPS] <  5748.56 us>
    Random 4KiB (Q= 32, T=16):     0.964 MB/s [    235.4 IOPS] <668456.80 us>
    Random 4KiB (Q=  1, T= 1):     0.451 MB/s [    110.1 IOPS] <  9064.88 us>

[Write]
Sequential 1MiB (Q=  8, T= 1):    67.747 MB/s [     64.6 IOPS] <114084.13 us>
Sequential 1MiB (Q=  1, T= 1):    93.531 MB/s [     89.2 IOPS] < 11183.86 us>
    Random 4KiB (Q= 32, T=16):     0.846 MB/s [    206.5 IOPS] <681445.51 us>
    Random 4KiB (Q=  1, T= 1):     0.936 MB/s [    228.5 IOPS] <  4367.83 us>

Profile: Default
   Test: 1 GiB (x5) [Interval: 5 sec] <DefaultAffinity=DISABLED>
   Date: 2020/06/03 19:25:53
     OS: Windows 10  [10.0 Build 18363] (x64)

 

 

 

[Tristerin]

@Mando9854 numbers look fine to me for an HDD - I just realized I was also responding to your post asking questions that I was mixing in with another person on another thread I was helping, sorry if this seems confusing, I apologize for that.

 

What slots are your RAM DIMMS in on the board?  If they are not installed in DIMMA2 and DIMMB2 slot this could be the cause for instability.  If they are in the correct slot my next question is, since this only occurs when putting a load on the GPU - is the GPU in the correct slot on the motherboard?  If so, to me, this points at the GPU as the culprit.

 

To completely rule out faulty RAM however you can run memtest86.  If it passes with no issues Im pointing at a faulty GPU.

 

 

 

 

[Mando9854]

The Ram is put correctly, it's in A2 and B2. I did the mamtest96 and there's no problem with the ram apparently. But before making rash decisions i would like to know if there's a way i can test my gpu in any way, if the results are nasty then I'll have too request a replacement.

[Mando9854]

Ran a Stress Test on MSI Kombuster 3, it only lasted about 16 mins. i also need to mention that i did buy used parts, the only ones are the Ram sticks and the PSU.

[Mando9854]

i figured it out, it's the heat. My case doesn't have good airflow and the cpu fan i use for the ryzen 9 is the stock version of the ryzen 5, it's not the wraith one. Also i live in a pretty hot area, it can get to a 100 degrees easy. I think it's best for me to put a radiator and/or get a better case.