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Hi guys, so a month ago i decided to switch from a single monitor to a dual monitor setup so i picked up two used dell P-series monitors a 22" and a 24" and ever since then all hell broke lose, any time i connect both monitors and start running programs on both. my computer shuts down suddenly and restarts.

 

For example if i full screen a youtube video on the 22" and browse the web on the 24" the computer just restarts, no error messages or anything. if i disconnect the second monitor and only use the 24" it runs fine, and gaming is completely out of the question.

 

So i was thinking it could be a PSU issue but a PSU would shut down with one or two monitors, then i thought maybe its a GPU issue and i am running out of GPU Memory since its a 1GB card but i am not getting any memory errors. i've already updated the GPU drivers to the latest stable version but i still can't figure out the source of the issue.

 

 

My setup is i7-950, AMD Radeon 7770 (Note that both monitors are connected via HDMI to the GPU), Thermaltake 730W.

I Listen. i Observe. I Learn. I make my own decision 

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It is more continous load on the gpu so... Maybe the 7770 developed an issue over time?

Did you try switching the ports round or just using the dell? Are there any other options to use other ports to try out?

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yeah probably one  of the ports is short circuiting

 

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laptop: Dell xps 9510, 3.5k OLED, i7 11800h, rtx 3050 ti, 2x16gb DDR4 @ 3200Mhz, 1TB main drive, 2TB add in ssd

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Just now, Hammez said:

but why would the whole pc restart if it's just a gpu port short circuiting?

because it temporarily shorts out the gpu causing a shutdown similar to when your overclock has gone too far

gaming system: Intel core I9 12900ks / biostar Z690A valkyrie / 4x8gb corsair Vengeance @3333Mhz ram / RX 7900XTX pulse gpu / Thermalright peerless assassin 140 /Coolermaster Qube 500 case / Be Quiet Dark Power Pro 12 1500w power supply

 

laptop: Dell xps 9510, 3.5k OLED, i7 11800h, rtx 3050 ti, 2x16gb DDR4 @ 3200Mhz, 1TB main drive, 2TB add in ssd

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3 minutes ago, 19_blackie_73 said:

It is more continous load on the gpu so... Maybe the 7770 developed an issue over time?

Did you try switching the ports round or just using the dell? Are there any other options to use other ports to try out?

 

1 minute ago, ki8aras said:

yeah probably one  of the ports is short circuiting

 

well the card has very little in the way of ports it has 1 HDMI 1 DP 1 DVI. so i have an (HDMI to HDMI) and (DP to HDMI converter for the other port) also the cables are new unless they shorting from the head of the connector next to the body of the case

I Listen. i Observe. I Learn. I make my own decision 

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3 minutes ago, Haywalker said:

 

well the card has very little in the way of ports it has 1 HDMI 1 DP 1 DVI. so i have an (HDMI to HDMI) and (DP to HDMI converter for the other port) also the cables are new unless they shorting from the head of the connector next to the body of the case

which of these ports are u using?

gaming system: Intel core I9 12900ks / biostar Z690A valkyrie / 4x8gb corsair Vengeance @3333Mhz ram / RX 7900XTX pulse gpu / Thermalright peerless assassin 140 /Coolermaster Qube 500 case / Be Quiet Dark Power Pro 12 1500w power supply

 

laptop: Dell xps 9510, 3.5k OLED, i7 11800h, rtx 3050 ti, 2x16gb DDR4 @ 3200Mhz, 1TB main drive, 2TB add in ssd

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