Having issues installing a new gpu. Help!

[Jordyn.cx7]

I have recently just bought a gigabyte rtx 2060 windforce oc Rev 2.0 and once I’ve put it into the motherboard and connected the HDMI and psu I turn on the pc but there is jus a black screen and after a while it says there is no HDMI detected. Have a 600w psu cooler master silent pro and a old motherboard with a pcie gen 2 x16 slots. Don’t know what the problem is.

[Radium_Angel]

4 minutes ago, Jordyn.cx7 said:

Don’t know what the problem is.

Most monitors have the option to cycle through inputs, check that first, ensure your cable is, actually, connected right.

I know some of the ATI cards needed UEFI to boot and display, dunno if that's the issue with nVidia cards, but it might be something to look into

[Jordyn.cx7]

Monitor input choice is on auto and I’m quite sure the HDMI is plugged in correctly because it works perfectly fine on my old gpu

 

[Rybo]

Does your motherboard have any built in display ports like that you can plug into your monitor?  If so, I'd do that and see if your system is even detecting the new hardware.  

[Kirky2k15]

14 minutes ago, Jordyn.cx7 said:

...and a old motherboard with a pcie gen 2 x16 slots. Don’t know what the problem is.

Jeez what CPU are you running?

 

Edit: pcie Gen 3.0 was a thing in 2010 so you mobo must be pre 2010?

Edited May 6, 2020 by Kirky2k15
Correction

[Jordyn.cx7]

Intel core i7 2600 k

 

[Jordyn.cx7]

Yes motherboard has a vga connection. So what should I do to Check if it picking up the hardware 

[Kirky2k15]

Have you tried both 16x slots?

 

Note them being Gen 2 doesn't really matter as 3.0 cards are all backwards compatible with 2.0

[Jordyn.cx7]

I only have 1 x16 slot

 

[Jordyn.cx7]

My motherboard is a msi PH61A-P35 (B3)

[Kirky2k15]

OK old GPU works fine?

 

Have you confirmed the new GPU works ok on someones elses pc?

 

Need to find out if new GPU is DOA

[Jordyn.cx7]

No I’m not able to because of this lockdown but the gpu turns on like the fans spin

[Ajukrezi]

just to make sure you have connected the GPU with power connector on top as well right? the PCI 8pin?

and in the bios you havent set it to use the internal graphics only?

 

[Jordyn.cx7]

I’ve used a 6+2 pin connecter could that be a problem 

[aDoomGuy]

Try to clear CMOS? It may help.

[Jordyn.cx7]

I’ve just tried plugging in the vga wire into the motherboard with the gpu plugged in but screen is just black but when the gpu is not in it works with the motherboard graphics

[aDoomGuy]

1 minute ago, Jordyn.cx7 said:

I’ve used a 6+2 pin connecter could that be a problem 

6+2 is fine. It's just split up to increase compatibility but try to clear CMOS it may help.

[Jordyn.cx7]

Just now, aDoomGuy said:

Try to clear CMOS? It may help.

How?

 

[aDoomGuy]

1 minute ago, Jordyn.cx7 said:

How?

 

According to your manual. You have a jumper pin, it is a pair of pins that are likely labeled Clear CMOS or Clear RTC or similar. What the manual says is to turn the PC off and short the pins out with a metal object.

 

Manual here (zip file) https://download.msi.com/archive/mnu_exe/E7732v1.0.zip

 

The jumper pin will look like those two pins next to the battery in this image. This is just a random picture of a similar pin so you have to look for it but now you know what it looks like.

 

[Jordyn.cx7]

Can it be labels jc11