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PC Crashing . Can't figure out the issue.

Go to solution Solved by KK14,

I found the issue , its related to power supply. It is my powersupply IDE wire which maybe broken or the IDE connector on my Motherboard. When I touched my powersupply wire when my PC ON it crashed and restarted again.

My Rig : -

Motherboard - Gigabyte Z170M-D3H

CPU - Intel i7-6700

Ram - 16 GB

Graphics Card - ZOTAC GTX 1060 (6GB)

PSU - 450 W 

 

 

My PC Crash when playing CS:GO and restarts. I am not sure if this is graphics issue or something else.This is happening from few days.

I am a 3D artist. When I render 3D scenes in Autodesk Maya there is no problem at all. I render sequence for a whole day but there is no issue at all.

For graphics card check I tried Heaven Benchmark with high settings no issue with that also.

 

And today I again tried playing CS:GO with medium settings , My PC crashed and didn't restart by itself.

When I turned my PC on it crashed when my PC showed the desktop I again did the same and it crashed on desktop.

 

I go a Windows repair after that and did a restore point for the PC.

Thank-god it worked.

 

please Help !!

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What PSU is that?

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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11 minutes ago, Shimejii said:

Have you tried to reinstall CsGo ? It could be quite a few things, but if you got Heaven to work then it may be just the game

I had the same issue before and I had to reinstall windows for that. 

I reinstalled everything , but still the same issue .

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3 minutes ago, Jurrunio said:

What PSU is that?

It is a cheap Chinese PSU . But I feel like it may not be the issue because I can render my animation stuff for one whole day without any issue.

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1 minute ago, KK14 said:

It is a cheap Chinese PSU . But I feel like it may not be the issue because I can render my animation stuff for one whole day without any issue.

rendering may not cause as strong transients (jolts in power draw basically) as gaming tho so you cant rule it out.

 

what memory speed are you running atm

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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36 minutes ago, Jurrunio said:

rendering may not cause as strong transients (jolts in power draw basically) as gaming tho so you cant rule it out.

 

what memory speed are you running atm

atm

My CPU utilization is 5%

and memory usage is 6.6 GB / 16.0 GB

Annotation 2020-04-30 061540.png

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41 minutes ago, KK14 said:

atm

My CPU utilization is 5%

and memory usage is 6.6 GB / 16.0 GB

2133MT/s shouldnt cause any problems

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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  • 5 weeks later...

@Jurrunio I tried using other graphic card gt730 2gb which do not require powersupply wire to be attached.

My PC sometimes crashes while playing CS:GO and 2 / 10 times while doing some normal random stuff.

 

I did MEMTEST for testing my Rams and it showed 0 error.

 

What might be the case , any guesses.

Should I change my PSU? What if that doesn't work. I can't afford much at the moment. 

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8 minutes ago, KK14 said:

@Jurrunio I tried using other graphic card gt730 2gb which do not require powersupply wire to be attached.

My PC sometimes crashes while playing CS:GO and 2 / 10 times while doing some normal random stuff.

 

I did MEMTEST for testing my Rams and it showed 0 error.

 

What might be the case , any guesses.

Should I change my PSU? What if that doesn't work. I can't afford much at the moment. 

India isnt known for stable electricity, did you experience recent voltage swings if not power cut offs?

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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That is not the issue for me as I stay in Capital city of India.

 

Very Rarely powet cut-off happens here

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I found the issue , its related to power supply. It is my powersupply IDE wire which maybe broken or the IDE connector on my Motherboard. When I touched my powersupply wire when my PC ON it crashed and restarted again.

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