Posted April 24, 2020 Hi, so i'm asking for a buddy of mine, trying to help him solve his problem. So he has a Razer Keyboard and he never had any problem till he upgraded his pc. so about 2 or 3 weeks ago i helped him (via internet and chat for social distancing) choosing and ordering parts for a new pc. now ever since he tried gaming on the new pc, he noticed that when he taped shift, the next keystrokes would not register sometimes. so his new pc is build with: Asus Strix Z390-F gaming Intel 9700k i don't think that other parts would be worth mentioning because i think they would not matter for this problem he already reinstalled synapse and checked updates en using other USB ports on the pc but it still persists to happen could it be software, of just a dirty keyboard or could the keyboard just be broken? he never had this problem till he switched to his new pc Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted April 24, 2020 Is the problem with a particular application or every application? Try using some other keyboard and check if the problem still persist. And which Windows is your pal using? If it doesn't happen with other keyboard, try using the keyboard with some other PC If the problem still persists then contact Razer. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted April 24, 2020 @sabre350Z Please quote or tag @Ben17 if you want to see a reply. If I don't reply it's probly because I am in a different time zone or haven't seen your message yet but I will reply when I see it Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted April 24, 2020 Author 3 hours ago, SeAsOn3 said: Is the problem with a particular application or every application? Try using some other keyboard and check if the problem still persist. And which Windows is your pal using? If it doesn't happen with other keyboard, try using the keyboard with some other PC If the problem still persists then contact Razer. he is using Win10 Home 64bit, i don't know if he has an other keyboard to try on his pc. i'll tell him to try those things, but it bugs us that it only started with his new pc. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted April 25, 2020 18 hours ago, sabre350Z said: i don't know if he has an other keyboard to try on his pc. why dont you guys exchange ur keyboards for a day Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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