MX Keys keycaps broken

[decrease_hankie914]

Hey,

 

so I removed 2 keycaps on my MX Keys, since there was some dirt stuck under it and the key wouldn't press down completely. But when I tried to put it back on, the lower part of the keycap stayed loose. I already contacted my seller and who won't replace the keyboard. Do any of you guys know how to repair them or where I can get replacements?

[LiamApex]

7 minutes ago, cs1912 said:

Hey,

 

so I removed 2 keycaps on my MX Keys, since there was some dirt stuck under it and the key wouldn't press down completely. But when I tried to put it back on, the lower part of the keycap stayed loose. I already contacted my seller and who won't replace the keyboard. Do any of you guys know how to repair them or where I can get replacements?

You can source replacement keycaps on ebay, quite cheap too. 

[seon123]

1 hour ago, LiamApex said:

You can source replacement keycaps on ebay, quite cheap too. 

The Logitech MX Keys is a wireless keyboard thing. They are not talking about a Logitech keyboard with Cherry MX style switches.

https://www.logitech.com/en-us/product/mx-keys-wireless-keyboard

[STAZ52]

I'm guessing we got the same problem...you ever figure out how to get the caps to stay on?  I don't need to buy caps, I need to figure out how to snap them back on.  I got about 4 out of 6 to stay on, but the other 2 just won't stay flat.

[STAZ52]

After many hours and much Tequila I figured out the problem.  The tiny prongs that hold the white plastic bracket under the keys got bent when i was trying to snap the key cover back on.  It took about 50 dozen attempts, but I finally got it.  To snug or to loose and it will NOT work..  Good luck with the tweezers!!!

[EstebanF]

On 4/23/2020 at 4:48 AM, decrease_hankie914 said:

Hey,

 

so I removed 2 keycaps on my MX Keys, since there was some dirt stuck under it and the key wouldn't press down completely. But when I tried to put it back on, the lower part of the keycap stayed loose. I already contacted my seller and who won't replace the keyboard. Do any of you guys know how to repair them or where I can get replacements?

The same thing happened to me. I didn't even apply that much force. Can't believe that a 100 USD keyboard has so fragile key caps....