Windows 10 Pro Blackout

[DangerRig]

After I have some windows upgrade, i have black screen after rebooting but the windows sound still working.

how can i fix it ??

Windows 10 pro 64 bit

[Radium_Angel]

3 minutes ago, DangerRig said:

After I have some windows upgrade, i have black screen after rebooting but the windows sound still working.

how can i fix it ??

Windows 10 pro 64 bit

Can you get to the Task Manager?

[DangerRig]

Just now, Radium_Angel said:

Can you get to the Task Manager?

nope.after rebooting just go blackout

[Radium_Angel]

Just now, DangerRig said:

nope.after rebooting just go blackout

Safe mode?

[DangerRig]

Just now, Radium_Angel said:

Safe mode?

 i i have not try it, howto do it ??

 

[Radium_Angel]

Just now, DangerRig said:

 i i have not try it, howto do it ??

 

https://www.google.com/search?newwindow=1&source=hp&ei=YceVXqKlF4KpytMPgaiV8Ag&q=safe+mode+windows+10&oq=safe+mode+&gs_lcp=CgZwc3ktYWIQAxgAMgIIADICCAAyAggAMgIIADICCAAyAggAMgIIADICCAAyAggAMgIIADoFCAAQgwE6BAgAEAo6BQghEKABSh8IFxIbNC00ODJnMGc0NjhnMzQ1ZzQ1M2c0MzZnMzk2ShMIGBIPNC0xZzBnMWcxZzFnMWc0UNkZWNAuYMs6aARwAHgCgAGgBIgB7CSSAQkyLTEuMS44LjGYAQCgAQGqAQdnd3Mtd2l6&sclient=psy-ab

[DangerRig]

12 minutes ago, Radium_Angel said:

https://www.google.com/search?newwindow=1&source=hp&ei=YceVXqKlF4KpytMPgaiV8Ag&q=safe+mode+windows+10&oq=safe+mode+&gs_lcp=CgZwc3ktYWIQAxgAMgIIADICCAAyAggAMgIIADICCAAyAggAMgIIADICCAAyAggAMgIIADoFCAAQgwE6BAgAEAo6BQghEKABSh8IFxIbNC00ODJnMGc0NjhnMzQ1ZzQ1M2c0MzZnMzk2ShMIGBIPNC0xZzBnMWcxZzFnMWc0UNkZWNAuYMs6aARwAHgCgAGgBIgB7CSSAQkyLTEuMS44LjGYAQCgAQGqAQdnd3Mtd2l6&sclient=psy-ab

okay got it. After tdo it what i must do next ?

 

[Radium_Angel]

1 minute ago, DangerRig said:

okay got it. After tdo it what i must do next ?

 

Well, that sort of depends actually. 

If you can get into safe mode, and can see video output, then I'd start with the Troubleshooting sections.

https://www.drivereasy.com/knowledge/how-to-enter-safe-mode-in-windows-10/

 

[DangerRig]

3 minutes ago, Radium_Angel said:

Well, that sort of depends actually. 

If you can get into safe mode, and can see video output, then I'd start with the Troubleshooting sections.

https://www.drivereasy.com/knowledge/how-to-enter-safe-mode-in-windows-10/

 

okay thanks

[Radium_Angel]

1 minute ago, DangerRig said:

okay thanks

Yeah, from there we;d have to know what erros you get, to further help.

Report back your findings

[DarthEoin]

You might want to try removing everything that isn’t necessary boot like keyboards mice and disks as this work for me on a similar problem

[DangerRig]

20 hours ago, Radium_Angel said:

Yeah, from there we;d have to know what erros you get, to further help.

Report back your findings

i already do and the screen just great but i need to do it with disabling my intel  hd 4000 driver do you know how do i fix it now??

[Radium_Angel]

1 hour ago, DangerRig said:

i already do and the screen just great but i need to do it with disabling my intel  hd 4000 driver do you know how do i fix it now??

I'm not certain I understand your question.

[DangerRig]

7 minutes ago, Radium_Angel said:

I'm not certain I understand your question.

i have done the boot mode then i just disable the graphics driver so the laptop can turn on without black scree.

My question is how can i enable my graphics driver without having any black screen again. Cause i try to enable it and restart but it happen again.

[Radium_Angel]

2 hours ago, DangerRig said:

i have done the boot mode then i just disable the graphics driver so the laptop can turn on without black scree.

My question is how can i enable my graphics driver without having any black screen again. Cause i try to enable it and restart but it happen again.

So I am given to understand that if you enable the driver for your video card the screen goes black?

[DangerRig]

39 minutes ago, Radium_Angel said:

So I am given to understand that if you enable the driver for your video card the screen goes black?

yes right

[Radium_Angel]

38 minutes ago, DangerRig said:

yes right

Ok, so with the driver disabled, you can boot normally into Windows 10?

Post a screen shot of your Device Manager, with the details of the video card shown