Uplay Games Doesent Activate

[LordAsperheim]

Hey guys, i need a little help. So i bought some stuff from Uplay store and it said i didnt need any key to activate it because it automaticly activates to my account but when i go to th launcher the steep game doesent show up, and the Six siege coins and skins doesent show up ingame either please help me.

Ive tried reinstalling the launcher, log out and in again, i've also tried pressing the "launch uplay PC" button but it just opens the tap on pic 2

[Zmax]

You should contact support for this 

[LordAsperheim]

10 minutes ago, Zmax said:

You should contact support for this 

well they have disconnected their live chat cause of th virus, and i didnt wanna wait until monday to play

 

[Master Disaster]

Were you signed into the same account on the store when you bought them as you are in Uplay?

[LordAsperheim]

5 minutes ago, Master Disaster said:

Were you signed into the same account on the store when you bought them as you are in Uplay?

Yes it is the same account,i only have 1 account, and i double-ckecked

 

[kirashi]

52 minutes ago, LordAsperheim said:

Yes it is the same account,i only have 1 account, and i double-ckecked

 

Then you'll most likely want to contact support again, even if it means you have to wait until they re-open.