windows 10 Re-activation

hjbedoya · February 2, 2020

hi, i recently change almost all my hardware (motherboard, CPU, Video Card and ram) and now windows 10 is not activated and cant reactivate. I got Win8 disk but cant tried to install it on a HP M.2 SSD but the SSD dont appear on the HDD list. Is there a way to have the windows 8 cd on a M.2 SSD?

thnks

Electronics Wizardy · February 2, 2020

Do you have the product key? Try entering it again.

Did you try calling microsoft support?

dalekphalm · February 2, 2020

Your Windows 10 license was almost certainly an OEM copy (rather than the more expensive Retail license) - these are tied to the motherboard (and technically don't allow you to migrate the license to a new "computer").

You should just try putting the key back in. If that doesn't work, you might have to call the Activation Centre and get help from them.

hjbedoya · February 4, 2020

Thanks for your answers, i tried to put the key back in and didn't worked. Even did the troubleshoot i have two keys linked to my Microsoft account but nothing happens.Calling the Activation Center will be a bit difficult because i live in South America. I have a Win7 disk but cant install it into an M.2 SSD, because it isnt listed on the HDD.

dalekphalm · February 4, 2020

1 hour ago, hjbedoya said:

Thanks for your answers, i tried to put the key back in and didn't worked. Even did the troubleshoot i have two keys linked to my Microsoft account but nothing happens.Calling the Activation Center will be a bit difficult because i live in South America. I have a Win7 disk but cant install it into an M.2 SSD, because it isnt listed on the HDD.

Why would you being in South America prevent you from calling the Activation Centre?

https://www.microsoft.com/en-us/licensing/existing-customer/activation-centers

I'm not going to list them all, but here are a few of the South American call-in numbers:

Quote

Brazil   (11) 3217 3521   (0) (800) 888 4081

Chile   N/A   (800) 330 600

Colombia   N/A   (01) (800) 051 0595

Find your country in the list (or the closest country) and call in and speak to a person. Be patient and explain the situation and say you need help getting your key activated.