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Hey, I have made multiple posts about questions on my brand new pc, which is about 8 days old now but I am having a few issues, which I have not found a solution to yet and thought I'd post it here.

 

So, when I start my pc after school, the PC starts, everything turns on, GPU, fans and rgb lights. But the keyboard and mouse turns on for a few seconds then turns off, the screen also turns on but is stuck on this screen - as shown in image3. Then, to fix this I have to do a force shutdown (hold the power button for 5 seconds) then start again. And it all works, until I am logged in to the PC, once I am logged in I receive 2 BSOD screens when I start up twice - as shown in image1 and image2. Then after the two bsod screens have happened, the screen as shown in image0 comes up. And then I just click Restart my PC and it works again. And that repeats after every time I log on to the computer after it have been off for 10 hours or so. 

 

The BSOD codes I have received are the following:

 

  • CRITICAL_PROCESS_DIED
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • PAGE_FAULT_IN_NONPAGED_AREA
  • SYSTEM_SERVICE_EXCEPTION
  • MEMORY_MANAGEMENT

 

My specs are the following:

 

  • Sapphire Nitro+ RX 5700 XT
  • Ryzen 5 3600 (with stock cooler)
  • Corsair Vengeance LPX 16gb (2x8) DDR4-3000 (placed in DIMM slot 1 & 3)
  • Corsair CXM 550W 80+ Bronze Certified Semi-Modular ATX Power Supply
  • Samsung SSD 860 EVO 1TB 
  • MSI Tomahawk MAX Motherboard
  • MSI Optix MAG271C 144hz 27" Monitor

 

If you have any idea of what the problem may be, I would really appreciate your help! Thank you

 

Oh, and also the drivers that came with the motherboard are installed, as well as the drivers for the GPU.

image0.jpg

image1.jpg

image2.jpg

image3.jpg

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6 minutes ago, boggy77 said:

can you move the fan on the other side of the cooler or is it dual fan?

it's most likely the cause of your bsod's

I just updated the BIOS, which I have been told also could be the problem, if that is not the issue then I will do what you said, and most likely purchase a new CPU cooler as I am using R5 3600's stock cooler which is pretty noisy. Would also prefer rgb :)

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4 minutes ago, Timothy1 said:

I just updated the BIOS, which I have been told also could be the problem, if that is not the issue then I will do what you said, and most likely purchase a new CPU cooler as I am using R5 3600's stock cooler which is pretty noisy. Would also prefer rgb :)

this is a decent cooler. 

Cooler Master Hyper 212 RGB Black Edition

 

I can't imagine how the stock cooler can block slots 2 and 4, but not 1 and 3. how are you counting them? usually, slot 1 is the closest to the cpu and is the one most likely to be blocked.

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