Logitech what are they doing?

[solarflare]

I have been a Logitech user for years and i've also used razer - corsair - mionix - etc etc also over the years. 

But i've always held logitech to a certain standard as one of the original high end peripheral companies. 

 

I have a slew of Logitech keyboards (most in a box and some on 2ndary machines)  currently running a 710+ which is like new and works perfectly as a piece of hardware. 

And when the MX518 Legend came out i bought 2, 1 for now one for later incase they end of life it like they did the g400. 

I have owned and still own quite a few logitech mice as well. Usually no issues all the way back to the mx510. 

 

But on this situation i've ran into a paradox in logitech's inability to unify their software. 

 

You see The MX518 does not seem to be able to be recognized in their traditional Logitech Gaming Software , i searched a bit and recommendation is use the new logitech G HUB software. 

And Yes the MX518 does show up in this you can make changes etc. 

But the G710+ doesnt work with G hub and the G hub surprisingly isn't compatible with Logitech Gaming Software it asks you to remove it on install so you cant run both.

And if you install Logitech Gaming Software after the G hub software It (G HUB) stops seeing your mx518 mouse.. funny right? 

 

What's the deal is this just what we get when a company feels the need to reinvent itself every single year because of competition ? they forget to support even their higher end product's does a company this big just loose track of their product lineup?  

 

The entire reason we buy mechanical keyboards is so they last that's at least a major point anyways. and any of these keyboards that require software to setup even back to my old G15 keyboard that's sitting in the closet should have legacy support regardless going forward. 

 

I'll admit the G710+ released in 2013 but other than needing RGB what reason would there be to just replace a working mechanical keyboard? like i said above the whole point is for them to last longer than membrane keyboards.

And even in 2013 these keyboards were not exactly cheap things. 

 

I hope this can be fixed sooner or later i just thought id rant a bit on here , hopefully someone influential can pass along the message since the logitech forums look like a ghost town.  

[Ominous]

A lot of people are having issues with G Hub as there have been many threads on these forums and Reddit about it not working properly.   There is a FAQ on the G Hub website saying the G710+ was supposed to be supported by the end of 2019 but they've obviously not met that deadline.

 

Logitech people seem to float around on r/LogitechG so you might be able to get help there.

 

[solarflare]

I'll repost there never been a big fan of reddit tbh. 

[Samfisher]

G-Hub is ass.  They've split so many functions into so many different menus that it's annoying to use now.

[solarflare]

i agree 

 

Like i said i used logitech for years and never seen such weird issues when they made the logitech Gaming software when they basically made their G series software. 

 

Everything worked even old 105's G15's g400's etc it all just worked old and new. 

 

I was kind of surprised when i plugged in the MX518 legend and it was not supported. 

 

I had been messing with a Corsair Scimitar and a Mionix NAOS 7000 for the last couple years because my last G400S started to double click. then i saw these and was like.. perfect since i still used 1x G400 on my work pc and a MX510 on my laptop. 

 

And then of course i found the above.  

 

Here is the thing. the MX518 legend  you can program it and forget it similar to the NAOS 7000 in that respect its great but the issue i have is the incompatibility in the software. 

 

If i want to use the older logitech software to control my G710+ then it turns my G hub into a useless software that can't see the MX518 legend so if i want to change anything on it i have to uninstall everything and start from scratch its ridiculous considering logitech is a giant in the industry. . 

[Killing-time-itself]

I hate companies that make incomempetant software I'm looking at you razer and corsair. Just a program and make it good I dont want variants of your shit software that only kinda work.

[IcarusLSC]

GHub sucks as they have far less features then the regular LGS as well.

 

I had issues the other day when my G502 back button stopped working so I bought a G502 SE and their software would not recognize it at all. Tried a bunch of stuff and reinstalled etc many times before getting it to work ...and I don't like this SE as much as the original G502.