Gigabyte RX 5700 XT - PC shuts down when gaming

[Ardo]

Did not work sadly.

 

In case the Screenshot of the Eventmanager is not enough, here are the warning messages, which potentially could have something todo with the problem

 

The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID 

The driver \Driver\WudfRd failed to load for the device HID\VID_1532&PID_0504&MI_03&Col02\9&1e566a3c&0&0001.

The driver \Driver\WudfRd failed to load for the device USB\VID_2A47&PID_F003\BL085874.

The driver \Driver\WudfRd failed to load for the device USB\VID_04F3&PID_0C26\7&246288a2&0&1.

 

 

 

 

 

[Ardo]

Also sometimes I get the following Application Error in the Event Viewer:

 

Faulting application name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e2b44b6
Faulting module name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e2b44b6
Exception code: 0xc0000005
Fault offset: 0x0000000000405577
Faulting process id: 0x1e64
Faulting application start time: 0x01d5d78871899823
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Report Id: 8979f3d7-2e42-48b0-ae06-73813c727015
Faulting package full name: 
Faulting package-relative application ID: 

 

 

 

It is not simultanious with the shutdowns, but I dont know ho the timestamps on the Events work...

 

 

 

 

[Luxius_]

Hey OP, I'm in the same boat as you. My PC completely shuts down randomly, but only when playing Shadow of the Tomb Raider.

 

Have you found a solution?

 

This is getting very frustrating and I'm really starting to consider returning it and getting a 2070/2070S

 

 

Edit: Finally found the reason of these shutdowns! Radeon's driver sofware was setting the core clock at 2150mhz and the voltage at 1153mV, which the card couldn't handle. I set them at 2000mhz/1050mV and it's running fine now.

Edited February 16, 2020 by Luxius_