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Cannot Run Heaven

Statik
By Statik
in Troubleshooting
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Posted

Hey guys, so I built my new rig and went to run some benchmarks, but I can't get Heaven to run. Cinebench R20 went fine, but when I go to launch Heaven I get a popup that says

"browser_x86.exe - System Error

The code execution cannot proceed because MSVCP100.dll was not found. Reinstalling the program may fix this problem"

 

reinstalling does not fix the problem.

Gaming Build:

CPU: Ryzen 7 3800x   |  GPU: Asus ROG STRIX 2080 SUPER Advanced (2115Mhz Core | 9251Mhz Memory) |  Motherboard: Asus X570 TUF GAMING-PLUS  |  RAM: G.Skill Ripjaws DDR4 3600MHz 16GB  |  PSU: Corsair RM850x  |  Storage: 1TB ADATA XPG SX8200 Pro, 250GB Samsung 840 Evo, 500GB Samsung 840 Evo  |  Cooler: Corsair H115i Pro XT  |  Case: Lian Li PC-O11

 

Peripherals:

Monitor: LG 34GK950F  |  Sound: Sennheiser HD 598  |  Mic: Blue Yeti  |  Keyboard: Corsair K95 RGB Platinum  |  Mouse: Logitech G502

 

Laptop:

Asus ROG Zephryus G15

Ryzen 7 4800HS, GTX1660Ti, 16GB DDR4 3200Mhz, 512GB nVME, 144hz

 

NAS:

QNAP TS-451

6TB Ironwolf Pro

 

 

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Posted

I'd check for windows updates and if that doesn't work install this https://www.microsoft.com/en-us/download/details.aspx?id=26999

 

 

Personal Rig v3: AMD Ryzen 7 2700X | Noctua NH-U14S | Gigabyte B450 Aorus Pro ITX | Zotac GTX 2070 8GB | 16GB G-Skill Trident DDR4 3200MHz | EVGA Supernova 750B | Phanteks Enthoo Evolv ITX 

Peripherals: Sennheiser HD518 & Classic ModMic | Corsair K65 Luxe | Zowie EC2 | ASUS VG259QM  |  ASUS VG278E | Klipsch ProMedia 2.1

 

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