Overheating 2080 Ti?

[Vizzaral]

Hi all,

 

I own an MSI 2080 Ti Sea Hawk X, the AIO, and have owned it for just under a year. Recently though, it's stopped cooling itself. The fan is still running, I've felt the tubes for vibrations, and I believe the pump is still working, but I am idling around 52 degrees, and I hit 100 and crash my PC 5 seconds after launching a game. The fan isn't pushing hot air out of the radiator, and I can only feel cool air, but if I touch the backplate, it is burning. 

 

Any help is appreciated. ~Vizz.

[DoctorNick]

11 minutes ago, Vizzaral said:

Hi all,

 

I own an MSI 2080 Ti Sea Hawk X, the AIO, and have owned it for just under a year. Recently though, it's stopped cooling itself. The fan is still running, I've felt the tubes for vibrations, and I believe the pump is still working, but I am idling around 52 degrees, and I hit 100 and crash my PC 5 seconds after launching a game. The fan isn't pushing hot air out of the radiator, and I can only feel cool air, but if I touch the backplate, it is burning. 

 

Any help is appreciated. ~Vizz.

Sound like it isn't transfering the heat to the radiator. So either the pump is bad or cooling plate isn't touching CPU die. You should be able to check if the pump is running, but I don't know what the RMA policy is for MSI, if you open up the card.

[Bombastinator]

Pump running doesn’t necessarily mean pump is actually working.  A hand is a terrible temp sensor though.  50s is high for idle.  I assume it was lower before?

[Vizzaral]

19 minutes ago, Bombastinator said:

Pump running doesn’t necessarily mean pump is actually working.  A hand is a terrible temp sensor though.  50s is high for idle.  I assume it was lower before?

I can feel the heat from CPU AIO, but nothing from the GPU. Used to be around 35 idle (Cause Australia ambient), but now since I ran DDU (after i created this thread), it just overheats and crashes within a minute of turning my PC on, not even running any apps.

 

23 minutes ago, DoctorNick said:

Sound like it isn't transfering the heat to the radiator. So either the pump is bad or cooling plate isn't touching CPU die. You should be able to check if the pump is running, but I don't know what the RMA policy is for MSI, if you open up the card.

Are there any easy ways to check that don't involve me opening the card? 

[DoctorNick]

3 minutes ago, Vizzaral said:

I can feel the heat from CPU AIO, but nothing from the GPU. Used to be around 35 idle (Cause Australia ambient), but now since I ran DDU (after i created this thread), it just overheats and crashes within a minute of turning my PC on, not even running any apps.

 

Are there any easy ways to check that don't involve me opening the card? 

Not really.. Your ambient temperature isn't gone up 15c? Maybe the thermal paste has gone bad.

[DoctorNick]

Try contacting MSI https://register.msi.com/home/login?ref=product/warranty

[Bombastinator]

9 minutes ago, Vizzaral said:

I can feel the heat from CPU AIO, but nothing from the GPU. Used to be around 35 idle (Cause Australia ambient), but now since I ran DDU (after i created this thread), it just overheats and crashes within a minute of turning my PC on, not even running any apps.

 

Are there any easy ways to check that don't involve me opening the card? 

Ddu removes video drivers.  Not sure how video drivers would cause this problem.  Could be coincidence not causality.  Not sure.  I’m little help.  I’m sorry.

[Vizzaral]

14 minutes ago, DoctorNick said:

Try contacting MSI https://register.msi.com/home/login?ref=product/warranty

Ended up applying to a warrenty with PCCG (shop I bought it from), since they usually are willing to test it and then handle it for me. Shame I couldn't fix it myself, my Mobo doesn't have any display ports.

[DobertRownySr]

Ewww, why would you waste your money on a water cooled 2080Ti? The air cooled ones barely reach 70C