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m.2_2 trouble

Maq
By Maq
in Storage Devices
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Hi all,

 

I bought a Samsung 970 Evo Plus 2TB. Was very excited to install it. But i cant get it to boot windows.

I have a Asus Prime B360 Plus mother board, wich has a m.2_2 slot supporting PCIe x4 3.0/2.0 @ 32GB/s, this is the slot i plugged the m.2 ssd in.

When i tried starting up my pc it crashed and said CRITICAL_SERVICE_ERROR or something allong those lines. After wich it tried to ''prepare automatic repair'' wich was a never ending loop.
Now im kinda lost on what to do. I already have a 250gb ssd with windows 10 on it, and a 1tb hard disc. These are in the SATA_2 and SATA_1 slots on my motherboard. I thought i maybe couldnt start up because of the NVMe and SATA thing, but google told me that i shouldnt have trouble running both kinds of storage at the same time. (I also saw a video on someone installing the same m.2 ssd i got in his system, with already having SATA connections, and he mannaged to boot normally). 
The one thing i can think of is that i have something wrong in my BIOS. Or maybe that the SATA's 1 & 2 are disabled when using the m.2_2 slot. So i swapped them to SATA 3 & 4 and it still wouldnt work.

What stands out to me is that it does detect that i have a 970 evo in my system, but doesnt give me an options to change m.2_2's configuration. (added pic for refference)
It shows M.2_1 Configurations & PCIEX16_2 Mode Switch, wich is a slot im not using. In the video i watched (linked below) it just showed m.2_1 and below that m.2_2. 

Could the fact that its not showing properly have something to do with why i cant get in my windows? 
Or is there some other problem i didnt see?

Please help, ive been f*cking around with this for about 2 weeks now and cant seem to figure it out :/.

 

Gr. Maq/Joost

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The boot device is still set to the 250gb ssd right?

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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Just now, Maq said:

Im 99% sure yes. because it also gave me the windows failed screen when trying to start up (the critical error one) @Jurrunio

Does it go back to normal if you take the SSD out?

 

I assume the first M.2 slot is already in use?

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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11 minutes ago, Jurrunio said:

Does it go back to normal if you take the SSD out?

 

I assume the first M.2 slot is already in use?

I have 2 m.2 slots, the m.2_1 is not in use, m.2_2 is the one i put the 970 in. 
My pc starts up and goes in windows like normal after i remove the 970 again (gives an error but can restore and get back in windows like normal)
@Jurrunio

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35 minutes ago, Maq said:

I have 2 m.2 slots, the m.2_1 is not in use, m.2_2 is the one i put the 970 in. 
My pc starts up and goes in windows like normal after i remove the 970 again (gives an error but can restore and get back in windows like normal)
@Jurrunio

why not use the top M.2 slot then?

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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14 hours ago, Murasaki said:

M.2_2 most likely just doesn't have any configuration. Judging by the manual it only runs in PCIE x4 Mode. M.2_1 has options because it can be set to PCIE x2 or SATA.

is there any way i can change the config so i can actually use the m.2 NVMe there?

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6 minutes ago, Maq said:

because it shouldnt support NVMe right? the 1st one is 16gb/s and 2 lane. While the 2nd one is 32gb/s and 4 lane.

It should support NVMe, just capped at PCIE x2.

6 minutes ago, Maq said:

is there any way i can change the config so i can actually use the m.2 NVMe there?

From what I can see on your bios screenshot above, M.2_1 is already set to PCIE mode so you can just put the SSD there.

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36 minutes ago, Murasaki said:

It should support NVMe, just capped at PCIE x2.

From what I can see on your bios screenshot above, M.2_1 is already set to PCIE mode so you can just put the SSD there.

I will try that, but why would my bottom slot not work? even tho it seems that the bottom one is MEANT for fast cards like the 970

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