Help! My computer wont boot, Debug Led DRAM is solid red

[Tony Dao]

Hi, so i just finish my first build 2 days ago and everything work fine.

But today when i test my new build with Battlefield 1 the display just turn black. I try to reset the computer but it get to password for 10 sec and then off again. I try everything but now it just doesnt boot anymore, and the debug led for dram stay solid red.

Can anybody help this noob out, thanks alot.

*My spec:

-CPU: AMD Ryzen 5 3600

-Mobo: B450 Tomahawk Max

-Ram: XPG D41 Bus 3000

-VGA: Gigabyte Vega 56

-PSU: Sesonic EVO 620w

 

[Stormseeker9]

Try booting with one ram stick see if that works.

[Tony Dao]

15 hours ago, Stormseeker9 said:

Try booting with one ram stick see if that works.

I try it but still no signal, i even try 1 ram stick in each dim slot but still dram led red. I have update the bios, check cpu, check vga but still cant find the problem

[Stormseeker9]

19 minutes ago, Tony Dao said:

I try it but still no signal, i even try 1 ram stick in aeach dim but still dram led red. I have update bios, check cpu, check vga but still cant find the problem

Try clearing CMOs and see if that helps. If not? I’m out of ideas 

[Tony Dao]

3 minutes ago, Stormseeker9 said:

Try clearing CMOs and see if that helps. If not? I’m out of ideas 

I'm pretty new to pc building, can you show me how to do CMOs Clearing? Is the CMOs button the same as bios flash button?

[Stormseeker9]

1 hour ago, Tony Dao said:

I'm pretty new to pc building, can you show me how to do CMOs Clearing? Is the CMOs button the same as bios flash button?

Here is a video from MSI explaining it.

instead of a jumper, you can use a screwdriver to make contact between them (that’s what I do)

 

edit @Tony Dao

 

sorry completely forgot to add the link 

 

 

 

[Tony Dao]

17 hours ago, Stormseeker9 said:

Here is a video from MSI explaining it.

instead of a jumper, you can use a screwdriver to make contact between them (that’s what I do)

 

edit @Tony Dao

 

sorry completely forgot to add the link 

 

 

 

Hi, so i try to clear cmos, even remove the battery but still no signal and dram led is still red. Could it be there is a problem with the mobo? Can anyone tell me what debug dram normally indicated?

[Tea-Sir]

Ryzen processors are quite finicky when it comes to memory. I am still dealing with that problem myself. My motherboard does not like G.skill RAM. So I have now tried to buy a Corsair kit for it instead... Only mine is more devious and wont start BSOD'ing until 8-10 days have passed.... But then it is also BSOD'ing every 5-10 mins.

 

The RAM kit you have, doesn't seem to be on the compatible list at MSI's website. So my first try, would be to see if you could return the RAM kit, and get one from the list of supported RAM kits.

 

Every RAM kit has product number. As an example, my Corsair kit is a: CMK16GX4M2B3200C16

 

On MSI's website: https://www.msi.com/Motherboard/support/B450-TOMAHAWK-MAX click the following:

• Compatibility
• Memory by RX-3X00 (When point it will show either Matisse or Picasso, pick MATISSE)
• Paste the product number and see if it is tested compatible.

[Tony Dao]

2 hours ago, The89Lunder said:

Ryzen processors are quite finicky when it comes to memory. I am still dealing with that problem myself. My motherboard does not like G.skill RAM. So I have now tried to buy a Corsair kit for it instead... Only mine is more devious and wont start BSOD'ing until 8-10 days have passed.... But then it is also BSOD'ing every 5-10 mins.

 

The RAM kit you have, doesn't seem to be on the compatible list at MSI's website. So my first try, would be to see if you could return the RAM kit, and get one from the list of supported RAM kits.

 

Every RAM kit has product number. As an example, my Corsair kit is a: CMK16GX4M2B3200C16

 

On MSI's website: https://www.msi.com/Motherboard/support/B450-TOMAHAWK-MAX click the following:

• Compatibility
• Memory by RX-3X00 (When point it will show either Matisse or Picasso, pick MATISSE)
• Paste the product number and see if it is tested compatible.

Okay so today I finally be able to test the board with different set of RAM borrow from a friend and it still doesnt boot, while the ram i have install on his computer still work fine so i guess the problem might come from the motherboard, I'll bring it to the MSI center tmr for the final verdict. But I still don't know what can cause this, I install everything right and don't do any damage to the board. Can it be electric discharge from the case itself because I think I get shocked once when touching the case

[Tea-Sir]

It does happen that some boards just leave the factory broke. I am at this point certain, that if my PC starts having BSOD's again every 5 min. it is a faulty motherboard.