Pc freezing, help i'm clueless..

Mitico · October 23, 2019

So I am having a lot of problems with my new pc, it all started a couple of months ago when I got new parts for an upgrade. Since the first boot (after a clean instal) It just froze on the desktop, could not even move the mouse, had to restart it.. After that it got worse with random shutdowns, could be while gaming, while the pc is in idle.. So I thought it was a faulty motherboard, after amazon replaced it things were a lot better, until almost the same problem showed again, but this time it happens only when the cpu is undear load.. I'm not overclocking, everything is at stock speeds voltages, the psu is not new but i dont think thats the problem, sine with a more power hungry cpu and same gpu, it runs with no problems at all.. I even tried to see logs with a log collector, and they told me there was nothing there.. Someone had same problems?

System specs:

Amd ryzen 5 2600 (stock speeds & voltages) stock cooler

Gigabyte B450 Aorus elite (tried different versions of bios too)

Corsair LPX 3000mhz CL16 2x8gb (tried with xmp and different speeds too, also did a memtest 4 passes and no problems with memtest)

Nvidia Gtx 1660 msi ventus oc (tested it for 30 minuts with furmark, no problems at all, temps were about 70/73°)

Western Digital 1TB hard drive (even if its from the old system, it has no problems, checked with hard disk sentinel)

Corsair CX600 80+ Bronze (Its from the old system too, but i dont think the problem is there, since it powered my old amd 965 and the same gpu with no problems of any kind)

What else I can do to test some parts or to get it working? it's frustrating..

nextg3n · October 23, 2019

not actually very familiar with ryzen and amd but from what i can gather it seems ur cpu supports only one type of memory speed... im probably reading sth wrong... if u can set the ram speed to 2933 Mhz and see what happens... since what i can see this is the speed ur cpu supports and that can be an issue, also since u say it crashes only when cpu under heavy load ur cpu could be starting to go broke... but imma stick with the ram speed theory, since they dont match and that can cause some problems

Mitico · October 23, 2019

3 hours ago, nextg3n said:

not actually very familiar with ryzen and amd but from what i can gather it seems ur cpu supports only one type of memory speed... im probably reading sth wrong... if u can set the ram speed to 2933 Mhz and see what happens... since what i can see this is the speed ur cpu supports and that can be an issue, also since u say it crashes only when cpu under heavy load ur cpu could be starting to go broke... but imma stick with the ram speed theory, since they dont match and that can cause some problems

Already tried that, it was on 2933 Mhz since i got it, still same.. I thought it could be something with ram timings, tried even that but nothing worked so far..