HELP NO DISPLAY

[Jim-the-dope]

I just got my new cpu (and rizen 5 3rd gen) in my Dell 5675 but now I have no display 

By the way my gpu is 570

Please help me

[confused.cat]

Hi,

have you flashed the newest BIOS on your motherboard? Older boards such as B350 or X370 ones require a BIOS update.

[Zagna]

The BIOS in that Dell system is most likely limited to 1000-series Ryzen only. I'm guessing it'll never get 2000 or 3000 series support.

[Lurick]

5 minutes ago, Zagna said:

The BIOS in that Dell system is most likely limited to 1000-series Ryzen only. I'm guessing it'll never get 2000 or 3000 series support.

This is basically what support on the Dell forums says:

https://www.dell.com/community/Inspiron-Desktops/Inspiron-5675-Ryzen-2-CPU-compatible/m-p/6110314#M5895

 

They released a BIOS back in 2018 for that model, 1.3.7, and haven't posted one since. Dell probably doesn't care that AMD (or even Intel to a lesser extent) allows for BIOS updates to support newer CPUs, they want you to buy a whole new PC to get a new CPU.

[Jim-the-dope]

Is there anything I can do to get it working

[Lurick]

Just now, Jim-the-dope said:

Is there anything I can do to get it working

Negative, the BIOS has no idea what the CPU is and as such it won't even boot and since there is no support, unless you were to write your own BIOS for the motherboard, there is no real or practical way to make it work.

[Jim-the-dope]

The motherboard is an rs 1027

[Jim-the-dope]

If that helps