Vizio TV Remote App Is Garbage / Is Broken

[nick name]

Ok, I am super heated right now, but will try not to let that color this post.  THE VIZIO APP IS COMPLETE TRASH.  IT IS THE ONLY COMPLAINT I HAVE ABOUT THE TV.  GET A REAL F@CKING REMOTE, VIZIO!

 

So what happened was that I noticed that the sound seemed much weaker than before.  At first I thought it was the source or that I had fans running, but it never really got better with different sources or with the fan off.  So I opened the garbage remote app Vizio has (btw the POS tablet that came with my TV has never worked and I've had to use my phone) and went into the Audio settings.  After playing around in there and not fixing the issue I just happened to select to Turn Off Speakers just because.  Well guess what.  Now the dam app says Device Not Connected when trying to use the Audio controls.  Everything else f@cking works.  Want to adjust the screen?  Works.  Want to change inputs?  Works.  Why the f@ck would turning off the speakers on the TV make the FUCKING REMOTE APP NO LONGER SEE THE FUCKING DEVICE?  HOW THE FUCK AM I SUPPOSED TO TURN THE FUCKING SPEAKERS BACK ON?!?  

 

I'm sorry for my language.  

[nick name]

BTW I have fixed it, but it was such a dumb and infuriating problem to encounter that I had to go on the internet and complain.  

 

Sorry and have a nice day/evening.  

[jimnoyd]

For the rest of us, how did you fix it?

 

[nick name]

@jimnoyd I had to turn the speakers back on via the TV's on-screen menu.  To do that I had to change controls in the Vizio app.  You'll find that diagrammed below.  

 

While I shouldn't have lost my cool -- this also shouldn't have been a problem to begin with.  And welcome to the forums!