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Hi everyone,
I have a problem with the pc because when I play black desert for a while, I get a bsod with a whea_uncorrectable_error error,
I replaced mobo, cpu and power supply but the problem remained, memtest, cpu stress test, gpu stress test and smart (crystaldisk) of the m2, all gave positive results

could any of you help me?

I leave you the current PC specifications:
msi z390 gaming plus
i7 9700KF
corsair 2x8gb 3000mhz C15
strix 1080ti
m2 970 evo 1tb
evga p2 750w
custom liquid cooling on cpu
windows 10 pro 1903 18362.295

I am attaching screen regarding the bsod if it can be useful

Screenshot_2.thumb.png.a62b27b683d62063dd3c7a5126a242f1.png

I also add the detailed explanation

Spoiler

I start from the beginning:
I play practically only in black desert and for about a month I started having problems with global bosses, because when I went to do them with those hundreds of people around me, the PC crashed, without giving bluescreen, as if it was turned off and reopened. I searched the internet and ran several tests but the problem didn't come back, so I decided to ask Amazon for the motherboard (msi z370 gaming plus) and the processor (i5 8600k)for give it back, and then I bought a msi z390 gaming plus and a i7 9700kf.
when i replaced the components, I totally formatted everything and reinstalled windows (with the same version and build of win10).

I reinstall all the drivers to the latest version and update the bios and start playing, I try a boss and nothing happens, but I play another half hour and the PC skips giving me the bsod with error whea_uncorrectable_error.

looking on google the problem seems to be anything, but since it only happens when I play black desert, being heavy I thought it could be a problem of some component that jumps under stress. then I tried to do a stress test for about half an hour of the CPU and I see that it is not a problem, so I go to a stress test on the GPU, even here for about half an hour or so and everything goes smoothly .. finally I try memtest, I did only one cycle and lasted 41 minutes, this also gave no error. I go back on google and someone said that he solved by changing mobo, then taken by anger I ask for the return with replacement to amazon for the mobo and cpu arrived just before,

while waiting to receive the pieces I started playing minecraft on a server with my friends and I noticed that after a while we played the server crashing giving this error: https://justpaste.it/6mlrx, searching on google they attribute it to a problem of the rams, however I decided for now to let go and wait for cpu and mode.

in the meantime I also thought that it could be a power supply problem since it is the only piece that I had to be really old and of a quality that was not really excellent (an energon 750w), so in addition to replacing mobo and cpu, I order an eva p2 from 750w ..

arrived the new pieces, the same as those taken days before, I mount everything and it seems to go, I played all afternoon to overwatch with iconic black desert and there were no problems, a little while ago instead, after 1h of farming on bdo, it appears to me again the bsod with the same error ...

I don't know where to hit the head anymore .. I have to change the m2, the ram and the gpu: D

given the java problem of the minecraft server, I have just requested the return of the ram (ordered together with the first block a year and a half ago), and as soon as the new ones arrive I will try to see .. more than anything I have heard the support of windows and nobody knows to tell me to which component this error refers ... among other things I don't even ask for more information about the bsod so bho .. not very convincing ..

 

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https://linustechtips.com/topic/1099492-whea_uncorrectable_error/
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That error is almost always caused by a bad overclock. Disable XMP and any auto overclock features your board has and see if it goes away.

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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9 minutes ago, Master Disaster said:

That error is almost always caused by a bad overclock. Disable XMP and any auto overclock features your board has and see if it goes away.

I have just deactivated the xmp and the gaming boost of the motherboard, unfortunately for work, I will have a response tomorrow and not today. however, if the problem is solved, does this mean that the motherboard has some manufacturing problems? because with any PC I have always activated the gaming boost and the xmp.

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2 minutes ago, Flynns82 said:

I have just deactivated the xmp and the gaming boost of the motherboard, unfortunately for work, I will have a response tomorrow and not today. however, if the problem is solved, does this mean that the motherboard has some manufacturing problems? because with any PC I have always activated the gaming boost and the xmp.

It could be the board, CPU or RAM causing this. Unfortunately with any overclocking nothing is guaranteed and it comes down to luck and the silicon lottery god's.

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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Test the CPU with Prime95,

Let us know if you get any errors or warnings.

 

Because you replaced CPU,motherboard and PSU,maybe the OS is corrupt?...

 

To check and fix the OS:

1) open CMD as an Administrator and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) When these have completed > right click on the top bar or title bar of the CMD window > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

A PC Enthusiast since 2011
AMD Ryzen 7 5700X@4.65GHz | GIGABYTE RTX 3080 GAMING OC | 4x 8GB Micron Rev.E (D9VPP) 3800MHz 16-19-14-21-58
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1 hour ago, Vishera said:

Test the CPU with Prime95,

Let us know if you get any errors or warnings.

 

Because you replaced CPU,motherboard and PSU,maybe the OS is corrupt?...

 

To check and fix the OS:

1) open CMD as an Administrator and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) When these have completed > right click on the top bar or title bar of the CMD window > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

i already tested cpu with prime95 but there is no errors, anyway i done 2 times a clean installation of windows, i dont think its a windows problem :D

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