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wifi connection

Psittac
By Psittac
in Troubleshooting
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I'm at my parent's house trying to troubleshoot the wifi connection on my moms desktop.  It's an i3-6100 with a netgear *AC6100 adapter (win10 64-bit).  The wifi router is an amplifi by ubiquiti and it's connected to a comcast router/modem which is in bridge mode.

 

The modem has been replaced and the adapter has been replaced with the same model and her tablet works just fine on the wifi network so I'm not suspecting the wifi router.

 

What happens is it works just fine for a while and then slows down and then says "no internet connection".  Troubleshooter can't find any problems.  The tablet and desktop are the only items I know of on wifi so I don't have a large base of devices to know the reliability of the router.  Maybe phones use it and I'm on my personal laptop right now, but considering it's intermediate who knows.

 

I'm updating and virus and malware scanning now just for routine maintenance

 

Any thoughts on what to check?

 

*edit: it has been working just fine for a year or two with nothing changing until there was a problem.

Audio go Brrrrrr

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Posted

sounds like an overheating wifi card

if u leave it to cool down for some time does it function normally for a short period ?

 

Please quote or tag me @Void Master,so i can see your reply.

 

Everyone was a noob at the beginning, don't be discouraged by toxic trolls even if u lose 15 times in a row. Keep training and pushing yourself further and further, so u can show those sorry lots how it's done !

Be a supportive player, and make sure to reflect a good image of the game community you are a part of. 

Don't kick a player unless they willingly want to ruin your experience.

We are the gamer community, we should take care of each other !

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Posted
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1 minute ago, Void Master said:

sounds like an overheating wifi card

if u leave it to cool down for some time does it function normally for a short period ?

 

Well yes, if she goes away and comes back it's fine.  Problem is we replaced it and also it's just a little thumb drive type thing.  The brand new one didn't work out of the box right away either.

Audio go Brrrrrr

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Every thumb drive Wifi card i had had this issue , oneday i was forced to use a 40mm fan powered by the usb port to keep it functioning.

Please quote or tag me @Void Master,so i can see your reply.

 

Everyone was a noob at the beginning, don't be discouraged by toxic trolls even if u lose 15 times in a row. Keep training and pushing yourself further and further, so u can show those sorry lots how it's done !

Be a supportive player, and make sure to reflect a good image of the game community you are a part of. 

Don't kick a player unless they willingly want to ruin your experience.

We are the gamer community, we should take care of each other !

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Posted
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1 minute ago, Void Master said:

Every thumb drive Wifi card i had had this issue , oneday i was forced to use a 40mm fan powered by the usb port to keep it functioning.

well this heat thing might be the issue, I asked her if it was just the internet or the computer that slows down but I'm thinking she doesn't know the difference.  I'm going to check system temps

Audio go Brrrrrr

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Posted

my suggestion is to get either an internal or a good external wifi adapter

this problem always happens with these usb thumb wifi cards

 

 

Please quote or tag me @Void Master,so i can see your reply.

 

Everyone was a noob at the beginning, don't be discouraged by toxic trolls even if u lose 15 times in a row. Keep training and pushing yourself further and further, so u can show those sorry lots how it's done !

Be a supportive player, and make sure to reflect a good image of the game community you are a part of. 

Don't kick a player unless they willingly want to ruin your experience.

We are the gamer community, we should take care of each other !

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Posted (edited)

try touching the wifi thumb drive during operation , does it get too hot ?

Edit: mine gets too hot to be touched .

Edited by Void Master

Please quote or tag me @Void Master,so i can see your reply.

 

Everyone was a noob at the beginning, don't be discouraged by toxic trolls even if u lose 15 times in a row. Keep training and pushing yourself further and further, so u can show those sorry lots how it's done !

Be a supportive player, and make sure to reflect a good image of the game community you are a part of. 

Don't kick a player unless they willingly want to ruin your experience.

We are the gamer community, we should take care of each other !

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18 minutes ago, Void Master said:

try touching the wifi thumb drive during operation , does it get too hot ?

Edit: mine gets too hot to be touched .

perfectly cool to the touch, I don't get it, opened up the system and it's a little dusty but hwinfo says that all the temps are fine.  I did notice that a speed test was very slow when I got here but normal after a restart or two

Audio go Brrrrrr

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Posted

so basically after some time it decides to just shut off ?

Please quote or tag me @Void Master,so i can see your reply.

 

Everyone was a noob at the beginning, don't be discouraged by toxic trolls even if u lose 15 times in a row. Keep training and pushing yourself further and further, so u can show those sorry lots how it's done !

Be a supportive player, and make sure to reflect a good image of the game community you are a part of. 

Don't kick a player unless they willingly want to ruin your experience.

We are the gamer community, we should take care of each other !

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Posted

makes the issue even more complicated

 

 

Please quote or tag me @Void Master,so i can see your reply.

 

Everyone was a noob at the beginning, don't be discouraged by toxic trolls even if u lose 15 times in a row. Keep training and pushing yourself further and further, so u can show those sorry lots how it's done !

Be a supportive player, and make sure to reflect a good image of the game community you are a part of. 

Don't kick a player unless they willingly want to ruin your experience.

We are the gamer community, we should take care of each other !

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Posted

 

1 minute ago, Psittac said:

yeah, no clue what it is.  I think if the updates to the OS didn't do it I'll go get an actual wifi adapter, those thumb ones are garbage

Agree with that one , or maybe try updating the drivers 

 

Please quote or tag me @Void Master,so i can see your reply.

 

Everyone was a noob at the beginning, don't be discouraged by toxic trolls even if u lose 15 times in a row. Keep training and pushing yourself further and further, so u can show those sorry lots how it's done !

Be a supportive player, and make sure to reflect a good image of the game community you are a part of. 

Don't kick a player unless they willingly want to ruin your experience.

We are the gamer community, we should take care of each other !

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