Hdd not working

[kitty.c]

So I did a PC build this week Successfully with ryzen 5 1600 and rx 570. It has ssd and hdd both. Ssd is working and hdd is detected but it's not allocated. I tried to oped disk management and tried to allocate it but it says clinic reundry check or something.. What should I do?

[GnB]

Have you tried using "DISKPART"? If not press these buttons on your keyboard "Windows + R" then type "diskpart".
Type "list disk" in the command line, find your HDD then on the left your HDD has a number to it like 1 or 2.

Then type "select disk X" the X is for the number of your HDD.
If the drive is selected type "clean" and wait for it to finish.
I wish you good luck.

[GazJ]

press the search icon on your desktop type cmd and right click run as admin

now type CHKDSK /R in command prompt to run check disk repair

[NelizMastr]

5 minutes ago, GazJ said:

press the search icon on your desktop type cmd and right click run as admin

 

now type CHKDSK /R in command prompt to run check disk repair

 

That only works if your affected disk already has a drive letter. In this case it's not the boot disk that has the issue.

 

26 minutes ago, GnB said:

Have you tried using "DISKPART"? If not press these buttons on your keyboard "Windows + R" then type "diskpart".
Type "list disk" in the command line, find your HDD then on the left your HDD has a number to it like 1 or 2.

Then type "select disk X" the X is for the number of your HDD.
If the drive is selected type "clean" and wait for it to finish.
I wish you good luck.

^this. Diskpart is the way to go. If that also fails, the drive is a dud. RMA and replace.