My computer isn't working.

RoundJaws · August 10, 2019

Hi.

In April, I built a new PC and now it suddenly is not working. Fans spin normally. Lights in the case power on. But my monitors and tablet display nothing. My external HDD is also doing this soft click every 3 seconds.

Last week, I started playing Destiny 2. The other day, playing it for 20 minutes resulted in a hard crash. Not even a blue screen. Straight to black. Fans would IMMEDIATELY ramp up to max. I thought it was just Destiny but then Ni No Kuni 2 did the same thing yesterday.

A friend told me it was likely a GPU driver issue so I updated my NVidia drivers and booted up Overwatch. It played smoothly for about an hour before I stopped. And things were going fine. I also decided to update Windows. I scheduled it to install this morning since I was going to leave today. So I left it running and went to bed at around 3 am. When I got up at 8, and tried to wake my PC, that's when I noticed the issue.

I really don't know what to do or what the problem could be and I do not have $1200 to replace it ... :c

I'll be around later to respond. Pardon.

Kenpachi1985 · August 10, 2019

When you bought it in april, you should easily have warranty on everything in your PC. Is it a prebuild or did you build yourself? If its a prebuild, contact the seller for a repair. If not, try to rule out faulty parts. What system do you have? If you have a CPU with GPU unit, try to take out your gpu and boot with a monitor hooked up to your motherboard port (hdmi or whatever you mobo has).

SpaceHunter · August 10, 2019

Ah...would you plz provide us with your detail hardware info and os version info?

From what I can see now, it might because your hardware is overheated. Some configurations went wrong with your fan, (just as you have described Fans would IMMEDIATELY ramp up to max )and maybe your BIOS automatically applied overheat protection mechanism? However, in normal cases, the BIOS will reboot your system instead of putting it straight to black. But this overheating problem, and fan configuration is the first thing I would check, if I were you. As you can see Destiny 2 is a frying game. For ni no kuni 2...., well tbh I don't know, but for my old mac, it restarts because of temp issue even when I was playing pixel games like Death Cells.

Plz keep monitoring the temp and check if anything burned.

Anyway, a detailed system list would be helpful,

GL

SpaceHunter

Donut417 · August 10, 2019

30 minutes ago, RoundJaws said:

I also decided to update Windows.

That could be where you went wrong. My mom's computer recently did an update and it has no video. Ended up hooking up here TV, to test the monitor, it said Unsupported. As if Windows 10 changed the resolution to a setting the monitor/TV could not display. I was able to get in to safe mode and did a reset of Windows 10. While the "Reset" was able to keep all her files, her software on the other hand had to be reinstalled.

My first question to you would be this: Does your computer display a Splash screen, the screen where it tells you the manufuture of the computer/Motherboard? If it does, then you might be able to recover.

RoundJaws · August 10, 2019

2 hours ago, Donut417 said:

That could be where you went wrong. My mom's computer recently did an update and it has no video. Ended up hooking up here TV, to test the monitor, it said Unsupported. As if Windows 10 changed the resolution to a setting the monitor/TV could not display. I was able to get in to safe mode and did a reset of Windows 10. While the "Reset" was able to keep all her files, her software on the other hand had to be reinstalled.

My first question to you would be this: Does your computer display a Splash screen, the screen where it tells you the manufuture of the computer/Motherboard? If it does, then you might be able to recover.

No. Nothing. No BIOS. No manufacturer.

Nothing at all shows up. It just turns on an I hear the external hard drive clicking. But the update wasn't installed when this happened. It was set to install at 10. This had to have happened within the 5 hours I was asleep after the 2 hours I was on it before bed.

I'm not home so some things I can't remember off the top of my head. But my specs I do recall are a Ryzen 5 2600, MSI Ventus RTX 2070 (I dont remember the memory), 16 GB of Corsair LPX Vengeance RAM, And I have a 600 watt Corsair PSU, with Corsair water cooling, H150 or something like that. The name is close to tge name of my case which is a NZXT H500i so I get mixed up.

Seagate Barracuda 2 TB. An older WD 500 GB drive from my previous PC. And. Samsung EVO 2 TB SSD.

Windows 10 64 bit of course.

I'll get more accurate specs when I get home.