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GPU not detected

azzav11
By azzav11
in Graphics Cards
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I recently splashed out on a RTX 2080 and was quite excited to install, however after plugging it in and powering everything on it wont detect it in device manager or bios... fans are spinning and its installed correctly so I'm not sure why its not working. I've already tried taking it out and putting the old one back in to check its not the board and the old one works fine.

Any ideas why its not being detected, is the card broke or am i doing something stupid?
 
Mobo : MSI Z270 A pro
PSU : Corsair VS650
CPU : Intel I7 7700K @4.2GHz
and running latest graphics drivers.
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Can you post a screenshot of the "box" that appears when you right-click display adapters in Device Manager?

 

I had this issue yesterday with another PC and I solved it pretty easily.

CPU: Intel Core i7-950 Motherboard: Gigabyte GA-X58A-UD3R CPU Cooler: NZXT HAVIK 140 RAM: Corsair Dominator DDR3-1600 (1x2GB), Crucial DDR3-1600 (2x4GB), Crucial Ballistix Sport DDR3-1600 (1x4GB) GPU: ASUS GeForce GTX 770 DirectCU II 2GB SSD: Samsung 860 EVO 2.5" 1TB HDDs: WD Green 3.5" 1TB, WD Blue 3.5" 1TB PSU: Corsair AX860i & CableMod ModFlex Cables Case: Fractal Design Meshify C TG (White) Fans: 2x Dynamic X2 GP-12 Monitors: LG 24GL600F, Samsung S24D390 Keyboard: Logitech G710+ Mouse: Logitech G502 Proteus Spectrum Mouse Pad: Steelseries QcK Audio: Bose SoundSport In-Ear Headphones

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20 minutes ago, azzav11 said:

Old GPU was a asus 1060 6gb

@Crunchy Dragon

 

ive got my monitor plugged into the mobo atm so i can actually use my pc as there is no output from the gpu at all

I would install and run DDU to clear out your old drivers, then shutdown, remove the 1060, install the 2080, and boot up again.

I don't recall 10-series and 20-series drivers being compatible between cards.

 

Make sure you boot into Safe Mode before running DDU.

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1 minute ago, Crunchy Dragon said:

I would install and run DDU to clear out your old drivers, then shutdown, remove the 1060, install the 2080, and boot up again.

I don't recall 10-series and 20-series drivers being compatible between cards.

 

Make sure you boot into Safe Mode before running DDU.

Can you recommend a DDU or will just any do?

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Just now, azzav11 said:

Can you recommend a DDU or will just any do?

This one: https://www.wagnardsoft.com/

Quote or tag me( @Crunchy Dragon) if you want me to see your reply

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13 minutes ago, Crunchy Dragon said:

This one: https://www.wagnardsoft.com/

ive removed all the drivers and booted it up with the card installed but their is still not output at all from the card and nothing can detect the card despite it being in and powered up.

could it be a power issue? theres an 8 pin and a 6 pin connector on the card and im powering it with 2 plugs from the same cable

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1 hour ago, azzav11 said:

ive removed all the drivers and booted it up with the card installed but their is still not output at all from the card and nothing can detect the card despite it being in and powered up.

could it be a power issue? theres an 8 pin and a 6 pin connector on the card and im powering it with 2 plugs from the same cable

It's probably not a power issue.

 

What video output are you using?

Quote or tag me( @Crunchy Dragon) if you want me to see your reply

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Have you tried using you onboard graphics to poke around in the bios with the new card installed to see if it is detected there? 

System CPU : Ryzen 9 5950 doing whatever PBO lets it. Motherboard : Asus B550 Wifi II RAM 80GB 3600 CL 18 2x 32GB 2x 8GB GPUs Vega 56 & Tesla M40 Corsair 4000D Storage: many and varied small (512GB-1TB) SSD + 5TB WD Green PSU 1000W EVGA GOLD

 

You can trust me, I'm from the Internet.

 

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15 hours ago, Crunchy Dragon said:

It's probably not a power issue.

 

What video output are you using?

Tried to use the hdmi and display port and neither work. 

15 hours ago, GzeroD said:

Have you tried using you onboard graphics to poke around in the bios with the new card installed to see if it is detected there? 

Their is a board explorer in my BIOS and it says that the PCI slot that the cars is in is empty

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