Dell 5676 Ryzen Master boot issue

[jtann12]

I just got a dell 5676 that has a Ryzen 2700 16 gigs of ddr4 2400 with an Rx 580 and a 1 tb spinning hdd. I had downloaded a couple of games and ryzen master which I was having an issue getting it to work when I did I tried to overclock it a tad and it restarted. I tried to reinstall it again and tried to barley overclock it and it shut down and wouldn't post and was getting repair errors what should I do ?? I just got this pc??

[driftz240]

Try clearing the cmos. I had a similar problem before and this fixed it for me but mine wasnt a prebuilt so the issue could be different.

[jtann12]

1 minute ago, driftz240 said:

Try clearing the cmos. I had a similar problem before and this fixed it for me but mine wasnt a prebuilt so the issue could be different.

I already cleared the drive and it is restoring windows I just got it so not many important files on my drive just yet. I also am going to install a new boot drive on friday or this weekend so it doesn't really matter if I lose my files. I do have another question how do I Clone a drive ? or just do a fresh install on the SSD

[driftz240]

9 hours ago, jtann12 said:

I already cleared the drive and it is restoring windows I just got it so not many important files on my drive just yet. I also am going to install a new boot drive on friday or this weekend so it doesn't really matter if I lose my files. I do have another question how do I Clone a drive ? or just do a fresh install on the SSD

I used this because i didnt want to lose any data... 

The first half is how to install an ssd which you can skip if you already know how.

[jtann12]

3 hours ago, driftz240 said:

I used this because i didnt want to lose any data... 

The first half is how to install an ssd which you can skip if you already know how.

It was restoring windows then it just stopped and it will only let me into the bios or dell support assist where it trys to test the hardware

[driftz240]

25 minutes ago, jtann12 said:

It was restoring windows then it just stopped and it will only let me into the bios or dell support assist where it trys to test the hardware

Do you have the right boot device selected in the bios?

[jtann12]

2 minutes ago, driftz240 said:

Do you have the right boot device selected in the bios?

I do it only has one hard drive installed right now my ssd will be here tomorrow 

[driftz240]

1 hour ago, jtann12 said:

I do it only has one hard drive installed right now my ssd will be here tomorrow 

wait im confused... were you cloning the boot drive when it just stopped or just restoring windows?

[jtann12]

2 hours ago, driftz240 said:

wait im confused... were you cloning the boot drive when it just stopped or just restoring windows?

It was an option that was supposed to restore windows 

[driftz240]

3 hours ago, jtann12 said:

It was an option that was supposed to restore windows 

Why dont you just do a fresh install of windows if your having trouble getting that version to work?

[jtann12]

5 minutes ago, driftz240 said:

Why dont you just do a fresh install of windows if your having trouble getting that version to work?

I have tried I have windows on a USB and it won't let me boot to it

 

[driftz240]

1 minute ago, jtann12 said:

I have tried I have windows on a USB and it won't let me boot to it

 

Are you booting to it from the bios?

[jtann12]

1 minute ago, driftz240 said:

Are you booting to it from the bios?

It boots to support assist then to the I have an option to go to the BIOS. I have tried just about everything just tried Legacy Boot and got to the windows start screen!!

 

 

[jtann12]

7 minutes ago, driftz240 said:

Are you booting to it from the bios?

I am formatting the drive now

[driftz240]

2 hours ago, jtann12 said:

It boots to support assist then to the I have an option to go to the BIOS. I have tried just about everything just tried Legacy Boot and got to the windows start screen!!

 

 

 

2 hours ago, jtann12 said:

I am formatting the drive now

Soooo..... you can boot into windows now?? Sorry im kinda misunderstanding you i think

[jtann12]

On 6/27/2019 at 11:07 PM, driftz240 said:

 

Soooo..... you can boot into windows now?? Sorry im kinda misunderstanding you i think

My bad Yes I fixed it lol thank you for all your help! I still am not sure why my 2700 won't boost it stays at the base clock of 3.2

[driftz240]

On 7/6/2019 at 9:29 PM, jtann12 said:

My bad Yes I fixed it lol thank you for all your help! I still am not sure why my 2700 won't boost it stays at the base clock of 3.2

Stupid question but are you putting it under some sort of load like aida or prime95

[jtann12]

On 7/8/2019 at 10:30 PM, driftz240 said:

Stupid question but are you putting it under some sort of load like aida or prime95

I have done quite a few cinebench runs and it says at 100% but at 3.2 ghz and used a stress test

[driftz240]

8 hours ago, jtann12 said:

I have done quite a few cinebench runs and it says at 100% but at 3.2 ghz and used a stress test

Yeah im not sure of the problem for that. I could be thermals but it would probably be more obvious if it was that. If this is the same prebuilt system as before maybe theyve done something with the clocks, ive seen SI's mess with clock speeds a bit before but not like that. I would download AMD's Ryzen Master software if you havent already and see if anything is going on in there.

[jtann12]

I did try that

[jtann12]

It would not let me use Ryzen Master it would open sometimes , but when I tried to change the multiplier that system Crashed.