support Alienware gpu underutilized, help!

[Cybergenik]

Hi everyone,

 

I started noticing recently that whenever I played games I was getting significantly lower fps that I used to. 

Before:

Overwatch- 220-240 fps, low settings

League of Legends- 250-260 fps, low-medium settings

WoW- 150 fps, medium high settings

 

After:

Overwatch- 135-155 fps, low settings

League of Legends- 120-145 fps, low-medium settings

WoW- 90 fps, medium high settings

 

I opened task manager while running the games and realized that my gpu was significantly under performing, before running at about 85-100% on most games, now it only ran at 15% while playing OW, 12% in LoL, and 13% in WoW...

But my cpu that once ran at about 35-50% on most games, is now maxed out at 100%. I think for some reason my games are running directly off my integrated graphics in my Alienware laptop. I've tried going into the Nvidia control panel, changed all the settings to use my gpu, I also checked that my laptop is optimized for performance not battery. Still nothing and the only thing I could find online was to re-install Windows. Please help me!,

 

Here are the specs of the machine:

 

Alienware 17 R4

Microsoft Windows 10 Home

i7-7700HQ @ 2.8ghz base

GTX 1070 (Driver version 430.64)

32gb RAM

[Slottr]

How are temperatures?

If I had to guess, it's throttling

[Mephi00]

Check put what your cpu is doing while gaming because it looks like a cpu bottleneck

[Cybergenik]

Its not a cpu bottleneck... It can't be I was running these same games on the same settings before. While I'm playing OW my cpu will be at 100% while my gpu is at 12-15%, how its supposed to run is 45-60% cpu and 85-95% gpu.

[Cybergenik]

On 6/3/2019 at 10:59 PM, Slottr said:

How are temperatures?

If I had to guess, it's throttling

I checked temps, the temps go to 83C and not throttling.