bluetooth works for linux but not windows

[HummusCake]

i recently did a fresh install of windows 10 and bluetooth dosent work, i went on alienwares website to get the right drivers. i tried 3 and none still work. I don't know what to do to make it work again.

plez help

[jaslion]

This sounds stupid. And I know it does. But uninstall the bluetooth drivers. Install the wifi drivers first and then install the bluetooth ones. Some intel cards refuse to work if installed in the wrong order.

[Suppersupport]

Specs?

[HummusCake]

Just now, will1432 said:

Specs?

Alienware 15 r2: 16gb ddr3 ram, gtx 970m, intel i7 4110hq, 120gb ssd (windows 10) 1tb hdd. 

[HummusCake]

Just now, jaslion said:

This sounds stupid. And I know it does. But uninstall the bluetooth drivers. Install the wifi drivers first and then install the bluetooth ones. Some intel cards refuse to work if installed in the wrong order.

when i reinstalled windows wifi wasnt on here and bluetooth was. i installed the wifi driver onto my usb so i could get wifi. So i should unistall bluetooth and wifi drivers and then install wifi drivers and then bluetooth, correct?

[jaslion]

Just now, linusfanboi_skrub1 said:

when i reinstalled windows wifi wasnt on here and bluetooth was. i installed the wifi driver onto my usb so i could get wifi. So i should unistall bluetooth and wifi drivers and then install wifi drivers and then bluetooth, correct?

That would be the best way to go. On a sidenote disconnect from the internet to avoid windows trying to get drivers through windows update that may mess it up.

[HummusCake]

Just now, jaslion said:

That would be the best way to go. On a sidenote disconnect from the internet to avoid windows trying to get drivers through windows update that may mess it up.

ok i'll try, also which bluetooth driver do i install? should i just scan for hardware changes so it will install the windows version?

[HummusCake]

Just now, jaslion said:

That would be the best way to go. On a sidenote disconnect from the internet to avoid windows trying to get drivers through windows update that may mess it up.

ok so im connected to my gamepad controller right now. but if i disconnect i wont be able to reconnect. how do i stop this from happening?

[jaslion]

4 minutes ago, linusfanboi_skrub1 said:

ok so im connected to my gamepad controller right now. but if i disconnect i wont be able to reconnect. how do i stop this from happening?

Ok so you connect it by bt right?

Then you click disconnet and if you try to reconnect it fails? Is that correct?

[HummusCake]

Just now, jaslion said:

Ok so you connect it by bt right?

Then you click disconnet and if you try to reconnect it fails? Is that correct?

yes, if i disconnect it, my gamepad will be off but on bluetooth settings it says "paired", and then i cant remove the device. and i wont be able to reconnect.

[jaslion]

3 minutes ago, linusfanboi_skrub1 said:

yes, if i disconnect it, my gamepad will be off but on bluetooth settings it says "paired", and then i cant remove the device. and i wont be able to reconnect.

This is a dumb windows issue that many users experience. Windows for some reason does not correctly unpair certain devices. The way you can force this is to turn the adapter on and off by going into device manager -> right click and disable it then do the same and reanable it.

[HummusCake]

Just now, jaslion said:

This is a dumb windows issue that many users experience. Windows for some reason does not correctly unpair certain devices. The way you can force this is to turn the adapter on and off by going into device manager -> right click and disable it then do the same and reanable it.

adapter? what do you mean my that, also there are 4 things in the device manager. look at picture

[jaslion]

1 minute ago, linusfanboi_skrub1 said:

adapter? what do you mean my that, also there are 4 things in the device manager. look at picture

Oh haha. We have the exact same bt adapter and the exact same issues :p. Just right click the qualcomm qc and disable device then enable device. This will terminate any and all bt connectivity.

[jaslion]

Forgot to mention you can also turn bt on and off in settings but sometimes this messes up and it still doesn't make it work hence why I show you this way as this works 99% of the time.