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Hi guys I have just built my pc not long ago. I use Radeon RX 470 with intel core i5-6400 CPU @ 2.7 GHz
The issue i have is when i play games with heavy graphics usually get my pc shut down after awhile. The games that I ran into this issue with are Batman Arkham Knights, Mortal Kombat XL, Mass Effect Andromeda, Assassin's Creed Unity and most recently, Assassin's Creed Origins. 
When I played AK and MKX my friends told me it was the overheating issues so I upgraded my fan to Cooler Master Hyper T4 CPU Cooler with 4 Direct Contact Heatpipes RR-T4-18PK-R1 from a basic intel fan. It did help extend the time I could play the games before the pc shut down. (My pc base temp is usually aorund 40-50 C without any games and when the games shut down it stays in the 60-70 C range)
Recently when I play ACO it gets really frustrating as the time before the game shut down can be anywhere from 10-50 minutes and it really disrupts the game. I read and the AMD software tells me that my card is the bare minumum to play these games and I should upgrade it.
So my question is what is causing my pc to shut down unexpectedly and should I upgrade my card? And if I should could you give me some recomendations? 
 

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It might sound dumb, but I would really suggest first to not overlook simple stuff... Making sure everything is propperly connected, the stuff that makes contact looks alright, that device manager recognizes every device with it's drivers...

 

My first tought was heat problems indeed! Maybe someone here has a better idea of what is going on

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Welcome to the forums!

I would try running your games with the iGPU, though obviously you aren't even going to get a playable game, see if it doesn't shut down randomly. Could be a card problem. And make sure you aren't accidentally smashing the power button or PSU switch, and check cables.

And I totally agree with UnSimpleCurioso.

Don't forget to use the "Quote" feature or mention me ( @Gegger) if you want me to see your reply!

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Spoiler

             ........:oo:........

           o//ssssssssyhhysssss+////o               .''''''''''''''. 

          mddmmm/::ddddddddddddddmmmyss::/mmN       |   PARTY ON   |

          o..+oodddmmmhhhhhhhhhhhdmmmmmdddooy       | ,............'

         h::oyyhddmmm+++///////////++++++mmmddy::s  |/

      Nyyo[[sddhyyyyy::::::::::::::::::::yyymmh//oyym

     h..:oohmm+:://///::::////////////////+mmmmms..sNN

     m++sddmmm+::hddhhy::+ddddddddddddddhhhmmmmmdhh+++d

    Nsssyyhmmhssooodmmhhh::+mmdyyyyyyyyddddddmmmmmmmmo::d

   mmd../mmmmmo::shhdmmhhh::+mmhooooooooyhhmmmmmmmmmmmyssdmm

  +++++smmdddo::///dmmhhh::+mmhooooooooooommmmmddddmmmdd/++m

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 ++:mmmmmy:::::::::::::/yyhmmhooooooooyhhmmd:::::+yyhmmyssddd

ooommmmmy:::::::::::::://ommhooooooooooommd:::::://shhdmm+..

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dddmmhoo+::::::::::::::::+dddddyssyyydmm::::::::::::::hmmsoo++o

dddmmdhho::::::::::::::::+hhdmmddddmmmmm::::::::::::::hmmsooNNN

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yyhmmdss+::::::::::::::::/ooydddmmmmmsoo::::::::::::::yddhyy::+

++ommmmmy:::::::::::::::::::ohhdmmddd/::::::::::::::::shhdmmsssNNNmmN

..+mmmmmy:::::::::::::::::::://shh+//:::::::::::::::::://dmmmmdoo+..o

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What PSU you using? 

| Intel i7-3770@4.2Ghz | Asus Z77-V | Zotac 980 Ti Amp! Omega | DDR3 1800mhz 4GB x4 | 300GB Intel DC S3500 SSD | 512GB Plextor M5 Pro | 2x 1TB WD Blue HDD |
 | Enermax NAXN82+ 650W 80Plus Bronze | Fiio E07K | Grado SR80i | Cooler Master XB HAF EVO | Logitech G27 | Logitech G600 | CM Storm Quickfire TK | DualShock 4 |

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1 hour ago, UnSimpleCurioso said:

It might sound dumb, but I would really suggest first to not overlook simple stuff... Making sure everything is propperly connected, the stuff that makes contact looks alright, that device manager recognizes every device with it's drivers...

 

My first tought was heat problems indeed! Maybe someone here has a better idea of what is going on

i double check everything multiple time before i play tho but it still happens :/

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57 minutes ago, Gegger said:

Welcome to the forums!

I would try running your games with the iGPU, though obviously you aren't even going to get a playable game, see if it doesn't shut down randomly. Could be a card problem. And make sure you aren't accidentally smashing the power button or PSU switch, and check cables.

And I totally agree with UnSimpleCurioso.

would i be able to detect the issue running iGPU?

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1 minute ago, kevin_khoa said:

would i be able to detect the issue running iGPU?

Well, you want to see if it's your GPU being broken. In my experience, a broken GPU can cause random shutdowns.

Another thing, see if your PSU is powerful enough.

Don't forget to use the "Quote" feature or mention me ( @Gegger) if you want me to see your reply!

Community Standards // Forum Quickstart Guide // Floatplane // Forum FAQ // The Parrot Gang
Banned by Linus in the "banning game" thread who added insult to injury by putting this crap in my sig >(

WE ARE THE DARK SIDE Don't be a light theme peasant

Spoiler

             ........:oo:........

           o//ssssssssyhhysssss+////o               .''''''''''''''. 

          mddmmm/::ddddddddddddddmmmyss::/mmN       |   PARTY ON   |

          o..+oodddmmmhhhhhhhhhhhdmmmmmdddooy       | ,............'

         h::oyyhddmmm+++///////////++++++mmmddy::s  |/

      Nyyo[[sddhyyyyy::::::::::::::::::::yyymmh//oyym

     h..:oohmm+:://///::::////////////////+mmmmms..sNN

     m++sddmmm+::hddhhy::+ddddddddddddddhhhmmmmmdhh+++d

    Nsssyyhmmhssooodmmhhh::+mmdyyyyyyyyddddddmmmmmmmmo::d

   mmd../mmmmmo::shhdmmhhh::+mmhooooooooyhhmmmmmmmmmmmyssdmm

  +++++smmdddo::///dmmhhh::+mmhooooooooooommmmmddddmmmdd/++m

 ``+hhhmmhoo/:::::oooooossymmhooooooooyyymmdoooooydddmmo//N

 ++:mmmmmy:::::::::::::/yyhmmhooooooooyhhmmd:::::+yyhmmyssddd

ooommmmmy:::::::::::::://ommhooooooooooommd:::::://shhdmm+..

yyhmmh++/::::::::::::::::+mmhooooooooyyymmd::::::::/++hmm+//

dddmmh++/::::::::::::::::+mmhooooooooyhhddh:::::::::::hmmysshhd

mmmmmdhhs::::::::::::::::+mmhoooooooohhhhhy:::::::::::hmmhhh``+

mmmmmh++/::::::::::::::::+mmdhhsooooodmm++/:::::::::::hmmsss``+

dddmmhoo+::::::::::::::::+dddddyssyyydmm::::::::::::::hmmsoo++o

dddmmdhho::::::::::::::::+hhdmmddddmmmmm::::::::::::::hmmsooNNN

mmmmmh///::::::::::::::::+hhdmmmmmmmmddd::::::::::::::hmmsoo++/

yyhmmdss+::::::::::::::::/ooydddmmmmmsoo::::::::::::::yddhyy::+

++ommmmmy:::::::::::::::::::ohhdmmddd/::::::::::::::::shhdmmsssNNNmmN

..+mmmmmy:::::::::::::::::::://shh+//:::::::::::::::::://dmmmmdoo+..o

``+dddmmhss+:::::::::::::::::::+++/::::::::::::::::::::::ooodddhhysshNNy++m ``+hhdmmdhhs///:::::::::::::::::::::::::::::::::::::::::::::yyymmmmmmmmo++hNNmdd ``+hhdmmdhhhhh+:::::::::::::::::::::::::::::::::::::::::::::::/hhhhhdmmmmmsoo... ``+ddmmmdhhhhhyyyyyyyyyyyo:::::::::::::::::::::::::::::::::::::+++++sdddmmdhhsss//+ ``+mmmmmhsshhhhhhhhhhhhhhy++/:::::::::::::::::::::::::::::::::::::::+ssyyydmmddd///hhd ``+mmmmmy::shhhhhhhhhhhhhhhhs:::::::::::::::::::::::::::::::::::::::::::::ymmmmmmmh../ ``+mmmmmy:://////////////ohhhyy+::::::::::::::::::::::::::::::::::::::::::///hddmmmhhs++s ``+mmmmmhssssssssssssssssydddddysssssssssssssssssssssssssssssssssssssssssssssdddmmmmmy::s ``+mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmhooh

 

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