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h100i problem help

Tran
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do you have the USB cable plugged into the CPU block and the other end of the cable connected to a USB header on the board?

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4 minutes ago, Daniel644 said:

do you have the USB cable plugged into the CPU block and the other end of the cable connected to a USB header on the board?

yea I do, I unplug and replug them just today too to make sure it was plug in fully. I circled where I plug the other end of the usb 

 

 

Usntitled.png.f91413969c9bbae0f889974fad1d99d4.png

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1 hour ago, Tran said:

https://imgur.com/a/egfgV6m

Does anyone know how to fix this? H100i not getting detected at all, Corsair USBXp driver isn't showing up, I tried to troubleshoot on windows and it can't find the problem. 

 

Unstitled.png

 

 

Im betting its because Link hasn't been supported in many years

Its iCUE now that is supported

Workstation Laptop: Dell Precision 7540, Xeon E-2276M, 32gb DDR4, Quadro T2000 GPU, 4k display

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My Rig: ASRock B450m Pro4, Ryzen 5 3600, ARESGAME River 5 CPU cooler, EVGA RTX 2060 KO, 16gb (2x8) 3600mhz TeamGroup T-Force RAM, ARESGAME AGV750w PSU, 1tb WD Black SN750 NVMe Win 10 boot drive, 3tb Hitachi 7200 RPM HDD, Fractal Design Focus G Mini custom painted.  

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Posted
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5 hours ago, Daniel644 said:

do you have the USB cable plugged into the CPU block and the other end of the cable connected to a USB header on the board?

I just fixed it somehow by having the PC on, and unplugging the USB connected to the block and replugging it, and now its detecting it. 

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