Armoury Crate error, software or hardware?

[Meme-Tastic]

So I recently bought a Asus Rog GX531GW.

It came with the new Armoury Crate software.

About 2-3 weeks ago the Gpu Load section began displaying the wrong info.

Example: (Frequency=-1 Mhz, Gpu temp=-32000 C)

The Cpu temp box also started malfunctioning, one second it is 44 C and the other it is 79 C.

I contacted support and they told me to update the software. Didn’t work!

So I reinstalled it 2 times and again, it didn’t work!

I reset my entire Windows. Didn’t work!

I installed Msi Afterburner and it kept showing me Lost connection to Gpu 1.

I want to think this is a software issue but I don't think it is.

Gpu runs fine in games. Just that any monitoring software doesn't function properly.

Could it be a Motherboard soldering issue or a direct Gpu issue? 

 

[genexis_x]

Why use Armoury Crate to do monitoring? Only useful things in the software are fan control and keyboard backlighting

[Meme-Tastic]

It is included and it has a pre built OC feature. But Msi Afterburner doesent work either. It just buggs me. And the cpu temp controls the fan. And with the cpu temp invalid the fan goes crazy.

[genexis_x]

Temporary uninstall the software then. Sounds like it has bugged out

[Meme-Tastic]

Will try, thanks.

[Kevin Ortega]

Tengo hoy en día el mismo inconveniente, meme-tastic logro resolverlo?