4000+ latency

[Judahnator]

I have broadband internet from a local ISP (i live in Moscow Idaho), and i am getting some pretty ridiculous latency times between "here" and "everywhere else."

Iv tested my local network, and i dont believe i am the problem. I have a Cisco 3500XL switch, and a tp-link TL-WR740N router. I have a latency <1ms to anywhere wired on my network, and 2ms to anything through my wireless access point. but anything outside of my network can have anywhere form 40-4000+ms latency depending on the time of day and the weather.

I host a website and some minecraft servers, so i need a low latency.

I have been thinking about talking to my ISP and seeing what i can do. Does anyone have any suggestions?

[rufee]

"time of day and the weather" you on wireless ?

Anyway i would talk to my ISP and see if they could work out the issue.

[Judahnator]

yes, i am on wireless. would it be better to switch to cable?

what do you suggest i say to my ISP? i have read that they are not liable for latency, only bandwidth.

would simply switching to cable solve this problem?

thanks for the help

[Broseephus]

What type of wireless do you have? Satellite? Cellular? Wimax?

Better yet who is your ISP and what plan do you have with them?

Switching to cable internet will most likely solve your problem immediately.

[Blade of Grass]

ISPs are responsible for latency, here in Canada, Rogers (one of the biggest ISPs) considers anything 200ms+ to be bad, and will take responsibility to fix the issue (or so I'm told).

It really is the ISPs responsibility, as they are providing you the network backbone, and you're paying for their service, if they overload the network (I.E. signing up more customers then they should) and the network can't handle it (resulting in bad pings and speeds), they are responsible to fix that.

And yes, as others have said, if you're using satellite or any other type of wireless internet (I.E. the ISP didn't run a wire, they just gave you a dish) then switching to cable will be better, as wireless networks have higher latency (ping) then cable.

[amintha1992]

i think you need to get a DSL or cable connection and make sure that you dont mention the servers and what not to your ISP when you are talking to them. they dont like it when a residential connection is used to host servers.

[orangecat]

Whats your speeds and what servers are you connecting to? If your gaming and the server is on the other side of the world its going to have high ping.

[Blade of Grass]

i think you need to get a DSL or cable connection and make sure that you dont mention the servers and what not to your ISP when you are talking to them. they dont like it when a residential connection is used to host servers.

It's not that they care, but it's against alot of ISPs ToS and you can get fined/lose service.

[thedave5000]

talk to your ISP, tell them you are getting horrible pings and tell them you game, depending if they are nice they may help you or they might tell you to deal with it, it will probably depend on you attitude talking to them 

[mortino]

I have a similar issue using bell sympatico except 90% of the day my ping times are 500+ usually around 1000ms tho and my D/L rate is like 0.15mb/s until about 11:30pm than i have the internet i pay for and want. When i called them they said that they only deal with whether or not i can use the internet or not even tho i mentioned that sometimes the pings are so bad that websites time out and i cant use the internet lol.