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PC restarts randomly

wngg
By wngg
in Troubleshooting
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My PC has restarted randomly twice with a 2 week interval without a blue screen, only with a log in the event viewer - Kernel Power Event ID 41. I've read on the internet that it might be PSU related but I doubt it because of how broad this error description is. I have a 750W EVGA SuperNova G2 and I use it to power up i7-6700k with Z170-A motherboard and GTX 1060 6gb. The two times it happened I was watching youtube and my system wasn't under any load. I've gamed the past two weeks with zero problems. I've been using this PC for almost exactly 2 years with no problems. I can't recreate and find out the reason for this. 

 

So far I switched my monitor's and PC's power cords to see if it could be the cord. The PC is connected to a power strip connected to a second power strip with 2 monitors and the air conditioner connected to the first power strip but it's only my PC losing power apparently, so that doesn't look like the case. Here's a quick drawing if you didn't get it. 

Sometimes I would hear a coil whine randomly appearing and disappearing without the system being under load but it's always been there, however when the vacuum cleaner was working in the other room and not connected to any of the power outlets my PC is connected to, the coil whine was always there. I'm talking in past tense because the same vacuum cleaner died the other day... lol. Since I've switched the power cord I haven't heard the coil whine but it's only been like 30 minutes.

 

Does anyone know what could be causing it and how should I troubleshoot this problem?

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Contact EVGA and start the RMA process.

 

The PSU has a 10 year warranty.

i9 9900K @ 5.0 GHz, NH D15, 32 GB DDR4 3200 GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q 27", Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W Titanium. 

 

i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV DDR4 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.

 

i7 8700K, AORUS Z370 Ultra Gaming, 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.

 

 

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I ran HWmonitor for the night to see if there will be any drops or spikes in the voltage and things look normal. I'm still wondering why has this only happened twice with a 2 week interval and not more often and how can I reproduce the problem. One important information that I missed on sharing is that the the system is not overclocked. 

lKbw5Ii.png

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On 3/13/2019 at 1:23 AM, wngg said:

My PC has restarted randomly twice with a 2 week interval without a blue screen, only with a log in the event viewer - Kernel Power Event ID 41. I've read on the internet that it might be PSU related but I doubt it because of how broad this error description is. I have a 750W EVGA SuperNova G2 and I use it to power up i7-6700k with Z170-A motherboard and GTX 1060 6gb. The two times it happened I was watching youtube and my system wasn't under any load. I've gamed the past two weeks with zero problems. I've been using this PC for almost exactly 2 years with no problems. I can't recreate and find out the reason for this. 

 

So far I switched my monitor's and PC's power cords to see if it could be the cord. The PC is connected to a power strip connected to a second power strip with 2 monitors and the air conditioner connected to the first power strip but it's only my PC losing power apparently, so that doesn't look like the case. Here's a quick drawing if you didn't get it. 

Sometimes I would hear a coil whine randomly appearing and disappearing without the system being under load but it's always been there, however when the vacuum cleaner was working in the other room and not connected to any of the power outlets my PC is connected to, the coil whine was always there. I'm talking in past tense because the same vacuum cleaner died the other day... lol. Since I've switched the power cord I haven't heard the coil whine but it's only been like 30 minutes.

 

Does anyone know what could be causing it and how should I troubleshoot this problem?

I am also suffering from same problem since 8 months. Its reappearing after a week, 2 weeks or a month. If u find any solution, please let me know.  
 

 

https://linustechtips.com/main/topic/1043544-pc-restarts-while-gaming-or-long-time-running/

 

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