Laptop Shutdown

[X0lse]

The laptop is a Qosmio x70a with an i7 4700MQ and a gtx 770m.  At first it was frame dropping and stuttering so I cleaned out the dust and changed the thermal paste on the cpu and gpu.  Now it is turning off after about 10 minutes of gaming with no stuttering whatsoever.  It hits a max of 80 degrees C on the gpu. I reinstalled the drivers and it still happens.  Is there something I can do to stop it from shutting down?

[Bubbles_TPB]

5 hours ago, X0lse said:

The laptop is a Qosmio x70a with an i7 4700MQ and a gtx 770m.  At first it was frame dropping and stuttering so I cleaned out the dust and changed the thermal paste on the cpu and gpu.  Now it is turning off after about 10 minutes of gaming with no stuttering whatsoever.  It hits a max of 80 degrees C on the gpu. I reinstalled the drivers and it still happens.  Is there something I can do to stop it from shutting down?

are you using it with a working battery?

[X0lse]

2 minutes ago, LukeTheCoder05 said:

are you using it with a working battery?

Yes I am, I have also tried it without the battery and it still shuts down

[Bubbles_TPB]

5 hours ago, X0lse said:

Yes I am, I have also tried it without the battery and it still shuts down

right, but does the battery hold a charge?

[X0lse]

Just now, LukeTheCoder05 said:

right, but does the battery hold a charge?

yes it does

[Bubbles_TPB]

If not, it could be using more power than the adapter can supply. Try turning off turbo boost in the BIOs if its on

[Bubbles_TPB]

5 hours ago, X0lse said:

yes it does

oh. still try it without turbo on to see if bumping it down helps.

[X0lse]

43 minutes ago, LukeTheCoder05 said:

oh. still try it without turbo on to see if bumping it down helps.

ok so far it has not shutdown after about 20 minutes of gta.  I think it helped. thanks

[markr54632]

2 hours ago, X0lse said:

The laptop is a Qosmio x70a with an i7 4700MQ and a gtx 770m.  At first it was frame dropping and stuttering so I cleaned out the dust and changed the thermal paste on the cpu and gpu.  Now it is turning off after about 10 minutes of gaming with no stuttering whatsoever.  It hits a max of 80 degrees C on the gpu. I reinstalled the drivers and it still happens.  Is there something I can do to stop it from shutting down?

If it is still shutting down it is most likely still a thermal issue or a power issue.

 

I am just going to assume you treated this like a desktop with an ihs. Go back through and reapply thermal paste. Use a bare die friendly non-conductive paste (the thicker the better). Either spread the paste or use an amount that borders on wasteful if using the pea method. Put new thermal pads on the power delivery components. This is an older laptop and thermal pads dont last forever.

 

If that doesnt help replace the power adapter with a new OEM adapter.

[X0lse]

41 minutes ago, markr54632 said:

If it is still shutting down it is most likely still a thermal issue or a power issue.

 

I am just going to assume you treated this like a desktop with an ihs. Go back through and reapply thermal paste. Use a bare die friendly non-conductive paste (the thicker the better). Either spread the paste or use an amount that borders on wasteful if using the pea method. Put new thermal pads on the power delivery components. This is an older laptop and thermal pads dont last forever.

 

If that doesnt help replace the power adapter with a new OEM adapter.

after turning off intel turbo boost, it has stopped crashing.  Im guessing it was drawing more power than it could handle.

[markr54632]

38 minutes ago, X0lse said:

after turning off intel turbo boost, it has stopped crashing.  Im guessing it was drawing more power than it could handle.

You shouldnt have to lose a feature to keep it from crashing. 

 

Let me rephrase that. Your laptop still has a problem. Disabling turbo boost may help hide the symptom for now, but it does not fix the problem. Hiding the symptom and continuing use is asking for a more major issue later on.