Unable to reset CMOS/BIOS password.

[Sleekz]

Hello,

I have an Acer Travelmate 8473 which i bought from my high school and intend to use for university. After purchasing i removed the "intel ssd 320 series 120gb" and proceeded to delete everything off of it from another computer to remove everything from it and install windows 10 (previously had windows 7). However, while choosing the partitions to install on it would say 

"the hard disk space is formatted with an unsupported version of the ntfs file system" and something to do with a setting in the bios. However, i am unable to enter the bios due to a "password/unlock key" 

I have tried without any success

- removing the CMOS battery for approx an hour.

- jumping the G2201 gap 

https://www.manualslib.com/manual/232773/Acer-Travelmate-6495t.html?page=68#manual (the instructions i followed)

If anyone has a solution i could try please reply. I would greatly appreciate it!

 

Thanks for reading!

[Falco5150]

not sure how to reset the bios password, but you may be able to get it working without doing that. have to tried reformatting the drive on another pc? if not, try plugging the drive into another pc the same way you wiped it and reformat it to have 1 large ntfs partition. then reinstall it and try installing windows. if that doesn't work, you will need help from somebody more experienced than myself.

 

I wish you the best of luck.

[Sleekz]

Just now, Falco5150 said:

not sure how to reset the bios password, but you may be able to get it working without doing that. have to tried reformatting the drive on another pc? if not, try plugging the drive into another pc the same way you wiped it and reformat it to have 1 large ntfs partition. then reinstall it and try installing windows. if that doesn't work, you will need help from somebody more experienced than myself.

Hey,

Thank you for your reply, this did fix the ntfs! however, it continues to pop up with "thus computers hardware may not support booting disk. Ensure that the disk's controller is enabled in the BIOS menu.

 

Really appreciate it thought, thank you 

[Falco5150]

3 minutes ago, Sleekz said:

Hey,

Thank you for your reply, this did fix the ntfs! however, it continues to pop up with "thus computers hardware may not support booting disk. Ensure that the disk's controller is enabled in the BIOS menu.

 

Really appreciate it thought, thank you 

no problem.

unfortunately I can't really help you out any further as I'm not familiar enough with the issue, and it sounds to me like you may have to get into the bios to continue.

I would however recommend posing some pictures of the popup you're getting so somebody else could help you out better.

good luck to you.

[MrJoosh]

1 hour ago, Sleekz said:

Hello,

I have an Acer Travelmate 8473 which i bought from my high school and intend to use for university. After purchasing i removed the "intel ssd 320 series 120gb" and proceeded to delete everything off of it from another computer to remove everything from it and install windows 10 (previously had windows 7). However, while choosing the partitions to install on it would say 

"the hard disk space is formatted with an unsupported version of the ntfs file system" and something to do with a setting in the bios. However, i am unable to enter the bios due to a "password/unlock key" 

I have tried without any success

- removing the CMOS battery for approx an hour.

- jumping the G2201 gap 

https://www.manualslib.com/manual/232773/Acer-Travelmate-6495t.html?page=68#manual (the instructions i followed)

If anyone has a solution i could try please reply. I would greatly appreciate it!

 

Thanks for reading!

I think your best option here is to go back to the person that you bought it from at the school and get them to unlock the BIOS/reset the password for you. I had the same issue with a Laptop that i got from my old place of work, and this is the most simple solution. If everything is above board, they should be more than happy to oblige