I need help with what I assume is a software issue with my new build!

[Salicyl]

So I have recently completed my first ever build (God I was shitscared pressing that power button for the first time, but it sprung to life without an issue)

 

I have this PC since roughly a week now and its working quite well... APART from it completely locking up from time to time and getting these weird multicolored-light flashes in games. I have pretty much ruled out that temperature could be a problem, it happens with or without the side panel on and the CPU under its cooling is running at max at 50°C. I have also assumed that its some sort of driver issue but my GPU drivers are apparently up to date... any other Ideas why this could be happening? I had that issue in the past when I first upgraded from my old GTX680 to a GTX970 but that was resolved with a simple Driver update.

 

BTW the specs are:

 

PCPartPicker part list / Price breakdown by merchant

Type	Item	Price
CPU	Intel - Core i9-9900K 3.6 GHz 8-Core Processor	$499.89 @ OutletPC
CPU Cooler	Corsair - H150i PRO 47.3 CFM Liquid CPU Cooler	$169.89 @ OutletPC
Motherboard	Gigabyte - Z390 AORUS MASTER ATX LGA1151 Motherboard	$294.98 @ Newegg
Memory	G.Skill - Trident Z RGB 32 GB (4 x 8 GB) DDR4-3200 Memory	$309.99 @ Newegg
Storage	Samsung - 970 Evo 500 GB M.2-2280 Solid State Drive	$127.99 @ Amazon
Storage	Samsung - 860 Evo 2 TB 2.5" Solid State Drive	$327.99 @ Amazon
Video Card	EVGA - GeForce RTX 2080 8 GB Black Video Card	$698.99 @ SuperBiiz
Case	NZXT - H700i ATX Mid Tower Case	$169.99 @ Amazon
Power Supply	EVGA - SuperNOVA G2 750 W 80+ Gold Certified Fully-Modular ATX Power Supply	$59.99 @ B&H
	Prices include shipping, taxes, rebates, and discounts
	Total (before mail-in rebates)	$2699.70
	Mail-in rebates	-$40.00
	Total	$2659.70
	Generated by PCPartPicker 2019-01-10 02:58 EST-0500

 

 

UPDATE: 

I had a chat with the NVIDIA support and they think its a faulty card and I have to send it back... luckily I still have my old PC here and have the GTX970 plugged into this PC right now and its working at least... thanks for all the tipps and recommendations. I really did appreciate the help!

 

First build first faulty part FeelsGoodMan 

[doomsriker]

hmm. could be a factory defective graphics card or monitor issue. Hard to tell for sure.

[Kazetana]

Try reseating the video card, Ive had similar issues in the past where that helped.

[Spotty]

35 minutes ago, Salicyl said:

I have this PC since roughly a week now and its working quite well... APART from it completely locking up from time to time and getting these weird multicolored-light flashes in games.

Sounds to be GPU related. Was it a fresh install of Windows or did you move the OS drive from the old computer over? Try running DDU (Display Driver Uninstaller) and then reinstalling the latest display drivers from the Nvidia website.

[Salicyl]

So, I dont think its a monitor issue as I have used this same config with my previous build, unless somehow that monitor is for some reason not compatible with the 2080,

 

I did try running DDU like suggested and reinstalled the new Drivers but to no avail, Games still have these light flashes, tend to crash and the PC in general still tends to lock up at seemingly random intervals until restarted.

 

And what do you mean about reseating the card? Do you mean switching the slot on the Motherboard or did you do a typo and meant resetting?

 

Oh and it was a fresh Windows install

[Spotty]

1 hour ago, Salicyl said:

And what do you mean about reseating the card? Do you mean switching the slot on the Motherboard or did you do a typo and meant resetting?

Pull it out of the slot it is in and push it back in to the same slot.

[Salicyl]

40 minutes ago, Spotty said:

Pull it out of the slot it is in and push it back in to the same slot.

Allright, I tried that but to no avail... I had a chat with the NVIDIA support and they think its a faulty card and I have to send it back... luckily I still have my old PC here and have the GTX970 plugged into this PC right now and its working at least... thanks for all the tipps.

 

First build first faulty part FeelsGoodMan