Dead 2080Ti

[Turtle Rig]

So my cousin got a EVGA 2080TI for the win crap.  After just 3 days of use it died Im sad to say.  He turns on his computer and nothing happens.  Luckily he had a spare 960 ,, he put it in the same slot that 2080 was on ,,,, turns on computer and baaam it starts up ,, and loads into windows.  WTF ?  Do we just RMA to EVGA , or return to seller ?

[Crunchy Dragon]

If EVGA will accept an RMA(they should, combination of new card and best customer support in the business), then do that.

[Fasauceome]

Returning to the seller will be faster and you're probably still in the return period. However, did you test it in another system?

[MANDINGO]

Return to seller is the quickest way and better imho because all evga will do is ship you a refurbished 1.  paying 1300+ just to get a refurbished 1 is a no no in my book

[Brooksie359]

I would return to the seller if you can get a replacement card as that is usually faster. If not RMA always works as well. 

[Boomwebsearch]

3 minutes ago, Turtle Rig said:

Do we just RMA to EVGA , or return to seller ?

Are you fully sure that you had it installed correctly and with the necessary power connectors properly attached (preferably without any power cable type converters)? Otherwise, there is a large amount of possibly factors which could be causing the card to fail and there should be better options than RMA the item to the manufacturer if able to be returned to the seller. Would be quite costly for the professionals to repair this card although if nothing works then that would be the last resort option.

[zombienerd]

I'd test the card in another machine with a known good 750+ watt PSU before I call the card bad.

 

The PSU could be going out, and could run a 960 fine, but not the 2080.

 

Worth testing before wasting the manufacturer's or supplier's time.

[xg32]

2 hours ago, Turtle Rig said:

So my cousin got a EVGA 2080TI for the win crap.  After just 3 days of use it died Im sad to say.  He turns on his computer and nothing happens.  Luckily he had a spare 960 ,, he put it in the same slot that 2080 was on ,,,, turns on computer and baaam it starts up ,, and loads into windows.  WTF ?  Do we just RMA to EVGA , or return to seller ?

just return the card if you can, you already know the 960's working, not even worth the time putting in another system, that's what i'd do ONLY if you can't return it, RMA is also a no-no if you can return it.

[TahoeDust]

3 hours ago, MANDINGO said:

Return to seller is the quickest way and better imho because all evga will do is ship you a refurbished 1.  paying 1300+ just to get a refurbished 1 is a no no in my book

EVGA would not replace it with a Refurbished card.  They would send him a new one in a sealed box.

[Turtle Rig]

5 hours ago, Boomwebsearch said:

Are you fully sure that you had it installed correctly and with the necessary power connectors properly attached (preferably without any power cable type converters)? Otherwise, there is a large amount of possibly factors which could be causing the card to fail and there should be better options than RMA the item to the manufacturer if able to be returned to the seller. Would be quite costly for the professionals to repair this card although if nothing works then that would be the last resort option.

Hey boss, thanks for your reply.  Actually he has not done a RMA process, I will see if I can see him very soon and check on that.  He is pretty savvy so Im sure its in the PCIe slot nicely. and proper power connected to it.  It worked for 3 days solid,, he was all excited then baaaaaam it died.  Thank you all

 

I will go with returning to seller instead of sending to EVGA.  Thanks again guys.

[Brooksie359]

22 minutes ago, Turtle Rig said:

Hey boss, thanks for your reply.  Actually he has not done a RMA process, I will see if I can see him very soon and check on that.  He is pretty savvy so Im sure its in the PCIe slot nicely. and proper power connected to it.  It worked for 3 days solid,, he was all excited then baaaaaam it died.  Thank you all

 

I will go with returning to seller instead of sending to EVGA.  Thanks again guys.

Sounds alot like what happened to mine tbh. Worked for a couple of days then it died. Tried multiple psus and systems and nothing worked. Returned it to microcenter and got a new one and that one worked flawlessly.