Kernel 41- computer is randomly shutting down

[Harry91011!]

Hey all! 

 

My system is shutting down. I am getting a kernel 41 error code. The system just down. Completely off. 

 

This is starting off when I put in a new PSU. I had to rma my ax1200i due to coil wine. It will be back in a few weeks. While it is at the shop I wanted to game so I went out and bought a evga 850 gold and I started getting the shutdowns. I know 850 has plenty of power for my system:

 

i7-8700k ( overlcocked too 5.0) 

kraken x52 cooler

4 ram sticks 32 gig total xmp: 3000

1080 to ftw 3 

mother board: ASUS stirz z370 e.

original psu: ax1200i

 

once the problem started happening I removed all my overlcoks. 

 I thought is was the psu so I returned the evga and got a Corsair 850. Same problem. 

 

Befor the crash rash occurs all my temps are fine. The crash occurs while the graphics card goes under major load. I was able to use my computer for photoshop for hours with no crash.

 

any idea why this is happening???

 

thanks 

 

[Stefan Payne]

Overclocks CPU -> wonders why System is randomly shutting down.

 

Probably because OC is not stable or CPU gets to hot and OTP for CPU (or MoBo VRM) trips?

[Harry91011!]

... I said I removed the over clocks when the problem occurred. Please go and read full post.

[KnightSirius]

Hmm... That is very odd.

So just to re-iterate: You are currently RMAing the Corsair AX1200i that normally runs the system and you replaced it with an EVGA 850w Gold unit in the meantime. All the sudden it is having random shutdowns. You disable OC settings and it still occurs. You returned the EVGA unit and got a Corsair 850w and the same problems occur.

Usually when this occurs it's usually over current protection kicking in on either the PSU itself or the motherboard. If it's the motherboard it is because it is receiving (or thinking it is receiving) improper voltages and thus is shutting down to protect itself. It's odd that it only happens with new PSUs and your old one was fine... also it's pretty likely we can rule out PSUs being faulty since you have tried two different units.

You could try to find settings in your BIOS related to over-current protection or anti-surge protection and try running the system with them disabled, It can happen that the motherboard is incorrectly reading voltages and thinking they are out of spec and thus triggering a false alarm to shut down the system. Although I'd leave that as a last resort as those protections are in place for a reason.

Another thing to note and that we often overlook is where is your PC plugged in? Directly to the wall outlet? Running through a UPS? Plugging it in elsewhere for testing is a good idea if you haven't tried this already. If you're using a UPS it could be faulty, or on the flipside your wall outlet might be faulty, or your electricity might not be very clean and a pure sine wave UPS could be a solution (although unlikely unless you have REALLY temperamental electricity, which by now you'd already know). Just a few things that might be worth investigating...

[Harry91011!]

Yes, that is correct. It’s still strange that 2 psu were triggering a total shutdown. It is plugged into a wall surge protector. So I will try plugging directly into the wall. Would I have to rma the mother board of this persists? Other then changing where I am plugging it in I am at a loss....

[atomicus]

Kernel 41 errors are an absolute nightmare. Just Google it and you'll see. So many people struggle to ever get to the bottom of them, and everyone has a different suggestion as to what the cause is. It's probably one of the most frustrating errors you can get, because it literally can be anything. The error code doesn't really tell you anything particularly useful.

 

I've had a similar problem myself the past 6 months... I am actually at the point now where I've ruled out everything but the motherboard and CPU, given I have changed EVERY other component in my system... yet I still get these occasional Kernel Power 41 errors. They are often quite far apart... days, if not weeks, but I am now wondering if the problem actually has anything to do with my PC at all, and could externally power related.

 

I've seen far too many reports of this issue, with no solutions, some people swapping out virtually every component with no success. I'm sure some incidents are attributable to component faults, but first and foremost, this is a POWER error, so I wonder if it's something in my wall/cabling that's causing the problem? I really don't know anymore. I might knock my house down and rebuild it next. It's so infuriating. 

[NineEyeRon]

Sounds like you need to move house to fix this.

[atomicus]

5 hours ago, NIneEyeRon said:

Sounds like you need to move house to fix this.

 

What I find peculiar is how many people report this issue, with no component commonality whatsoever, and there is a never a clear cut way to fix it. It's very odd. Must be Illuminati.