Jump to content

Undetected GPU

xGregGames
By xGregGames
in Graphics Cards
 Share
Posted

So I just built a new computer and the graphics card is not being detected. Its a gigabyte windforce rtx 2070 and every time I try to download drivers it says its undetected. In my device manager I have Microsoft basic display adapter under the display adapters. The cards logo lights up and the fans all spin light they should. Everything I have found to do has not worked. 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

do you have the onboard disabled? if there is onboard?

Rig 1: i7-9700k OC'd to 5.0ghz all core | EVGA XC RTX 2080Ti | ADATA DDR4 2400mhz 4x8gb | ASUS PRIME Z370-P | Asetek 550LC 120mm | ADATA 480GB SSD & Toshiba P300 3TB | Cooler Master Masterbox MB500 | Win 10 Home | Logitech G910 Orion Spectrum, G502 Proteus Spectrum, G933 Artemis Spectrum Snow Wireless Limited Edition, Corsair MM300 Mouse Pad | 2 MSI Optix Curved 27" FHD Monitors 

 

(before i sold the WD drive and MSI gpu - https://www.userbenchmark.com/UserRun/11946219 171 gaming. felt good.)

 

Rig 2: i7-7700k Stock clocks | MSI Armor GTX 1070 | ADATA DDR4 2400mhz 2x8GB | MSI Z270 A-Pro | WD Green 240GB SSD & 2TB Seagate HDD | Thermaltake Core G21 Tempered Glass Edition | Win 10 Home | 2 HP Omen FHD 144hz 24.5" Monitors 

 

Rig 3: i7-6700 | GT 730 & GT 645 OEM | Some random DDR4 2133mhz 2x8gb sticks | OEM Dell Mobo | WD Black 2TB HDD & Toshiba 1TB HDD | Win 10 Home | 3 27" Dell FHD Monitors 

 

Rig 4: i7-4770 | EVGA SSC 1050ti | Some random DDR3 ram 2x2gb and 2x4gb sticks | OEM Dell Mobo | Stock Cooler | 1TB WD Black HDD | Win 7 Home 

 

RIP 

 

Rig 5 (dead and dismantled and sold) : i7-7820X OC'd to 4.8ghz all core | MSI DUKE 1080ti | ADATA DDR4 2400mhz 4x8gb | Gigabyte X299 UD4 PRO | Asetek 240mm AIO | WD Green 240gb SSD | Other various components that I can't remember

 

Rig 6 (same fate as rig 5) : i7-8700k stock clocks | MSI DUKE 1080ti | ADATA DDR4 2400mhz 2x8gb | MSI Z370 A-Pro | Asetek 550LC 120mm | WD Green 240GB SSD & Toshiba 2TB HDD | Other various components that I can't Remember 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

do you have video FROM the gpu or the motherboard is what i would like to know... like what is the monitor plugged into?

Rig 1: i7-9700k OC'd to 5.0ghz all core | EVGA XC RTX 2080Ti | ADATA DDR4 2400mhz 4x8gb | ASUS PRIME Z370-P | Asetek 550LC 120mm | ADATA 480GB SSD & Toshiba P300 3TB | Cooler Master Masterbox MB500 | Win 10 Home | Logitech G910 Orion Spectrum, G502 Proteus Spectrum, G933 Artemis Spectrum Snow Wireless Limited Edition, Corsair MM300 Mouse Pad | 2 MSI Optix Curved 27" FHD Monitors 

 

(before i sold the WD drive and MSI gpu - https://www.userbenchmark.com/UserRun/11946219 171 gaming. felt good.)

 

Rig 2: i7-7700k Stock clocks | MSI Armor GTX 1070 | ADATA DDR4 2400mhz 2x8GB | MSI Z270 A-Pro | WD Green 240GB SSD & 2TB Seagate HDD | Thermaltake Core G21 Tempered Glass Edition | Win 10 Home | 2 HP Omen FHD 144hz 24.5" Monitors 

 

Rig 3: i7-6700 | GT 730 & GT 645 OEM | Some random DDR4 2133mhz 2x8gb sticks | OEM Dell Mobo | WD Black 2TB HDD & Toshiba 1TB HDD | Win 10 Home | 3 27" Dell FHD Monitors 

 

Rig 4: i7-4770 | EVGA SSC 1050ti | Some random DDR3 ram 2x2gb and 2x4gb sticks | OEM Dell Mobo | Stock Cooler | 1TB WD Black HDD | Win 7 Home 

 

RIP 

 

Rig 5 (dead and dismantled and sold) : i7-7820X OC'd to 4.8ghz all core | MSI DUKE 1080ti | ADATA DDR4 2400mhz 4x8gb | Gigabyte X299 UD4 PRO | Asetek 240mm AIO | WD Green 240gb SSD | Other various components that I can't remember

 

Rig 6 (same fate as rig 5) : i7-8700k stock clocks | MSI DUKE 1080ti | ADATA DDR4 2400mhz 2x8gb | MSI Z370 A-Pro | Asetek 550LC 120mm | WD Green 240GB SSD & Toshiba 2TB HDD | Other various components that I can't Remember 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
15 hours ago, TH3R34P3R said:

do you have video FROM the gpu or the motherboard is what i would like to know... like what is the monitor plugged into?

The monitor is plugged into the gpu and oddly when i tried plugging my second monitor in it would just not work.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

does the GPU detect itself if you ran say, something like userbenchmark? 

Rig 1: i7-9700k OC'd to 5.0ghz all core | EVGA XC RTX 2080Ti | ADATA DDR4 2400mhz 4x8gb | ASUS PRIME Z370-P | Asetek 550LC 120mm | ADATA 480GB SSD & Toshiba P300 3TB | Cooler Master Masterbox MB500 | Win 10 Home | Logitech G910 Orion Spectrum, G502 Proteus Spectrum, G933 Artemis Spectrum Snow Wireless Limited Edition, Corsair MM300 Mouse Pad | 2 MSI Optix Curved 27" FHD Monitors 

 

(before i sold the WD drive and MSI gpu - https://www.userbenchmark.com/UserRun/11946219 171 gaming. felt good.)

 

Rig 2: i7-7700k Stock clocks | MSI Armor GTX 1070 | ADATA DDR4 2400mhz 2x8GB | MSI Z270 A-Pro | WD Green 240GB SSD & 2TB Seagate HDD | Thermaltake Core G21 Tempered Glass Edition | Win 10 Home | 2 HP Omen FHD 144hz 24.5" Monitors 

 

Rig 3: i7-6700 | GT 730 & GT 645 OEM | Some random DDR4 2133mhz 2x8gb sticks | OEM Dell Mobo | WD Black 2TB HDD & Toshiba 1TB HDD | Win 10 Home | 3 27" Dell FHD Monitors 

 

Rig 4: i7-4770 | EVGA SSC 1050ti | Some random DDR3 ram 2x2gb and 2x4gb sticks | OEM Dell Mobo | Stock Cooler | 1TB WD Black HDD | Win 7 Home 

 

RIP 

 

Rig 5 (dead and dismantled and sold) : i7-7820X OC'd to 4.8ghz all core | MSI DUKE 1080ti | ADATA DDR4 2400mhz 4x8gb | Gigabyte X299 UD4 PRO | Asetek 240mm AIO | WD Green 240gb SSD | Other various components that I can't remember

 

Rig 6 (same fate as rig 5) : i7-8700k stock clocks | MSI DUKE 1080ti | ADATA DDR4 2400mhz 2x8gb | MSI Z370 A-Pro | Asetek 550LC 120mm | WD Green 240GB SSD & Toshiba 2TB HDD | Other various components that I can't Remember 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
1 minute ago, TH3R34P3R said:

does the GPU detect itself if you ran say, something like userbenchmark? 

No, I tried running 3dmark and it says microsoft basic display adapter for the gpu as well.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
1 minute ago, xGregGames said:

No, I tried running 3dmark and it says microsoft basic display adapter for the gpu as well.

And you are SURE you plugged your monitor into your GPU?(Not your MB) If so, then it could be that you are downloading old drivers, go to the NVIDIA webpage and download the drivers from there, make sure the driver version starts with 4, I believe those are meant to support RTX cards.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

huh... odd but you get video to the monitor from the gpu... 

 

do you have integrated video on the motherboard? if so, you have to disable that to use the GPU. 

Rig 1: i7-9700k OC'd to 5.0ghz all core | EVGA XC RTX 2080Ti | ADATA DDR4 2400mhz 4x8gb | ASUS PRIME Z370-P | Asetek 550LC 120mm | ADATA 480GB SSD & Toshiba P300 3TB | Cooler Master Masterbox MB500 | Win 10 Home | Logitech G910 Orion Spectrum, G502 Proteus Spectrum, G933 Artemis Spectrum Snow Wireless Limited Edition, Corsair MM300 Mouse Pad | 2 MSI Optix Curved 27" FHD Monitors 

 

(before i sold the WD drive and MSI gpu - https://www.userbenchmark.com/UserRun/11946219 171 gaming. felt good.)

 

Rig 2: i7-7700k Stock clocks | MSI Armor GTX 1070 | ADATA DDR4 2400mhz 2x8GB | MSI Z270 A-Pro | WD Green 240GB SSD & 2TB Seagate HDD | Thermaltake Core G21 Tempered Glass Edition | Win 10 Home | 2 HP Omen FHD 144hz 24.5" Monitors 

 

Rig 3: i7-6700 | GT 730 & GT 645 OEM | Some random DDR4 2133mhz 2x8gb sticks | OEM Dell Mobo | WD Black 2TB HDD & Toshiba 1TB HDD | Win 10 Home | 3 27" Dell FHD Monitors 

 

Rig 4: i7-4770 | EVGA SSC 1050ti | Some random DDR3 ram 2x2gb and 2x4gb sticks | OEM Dell Mobo | Stock Cooler | 1TB WD Black HDD | Win 7 Home 

 

RIP 

 

Rig 5 (dead and dismantled and sold) : i7-7820X OC'd to 4.8ghz all core | MSI DUKE 1080ti | ADATA DDR4 2400mhz 4x8gb | Gigabyte X299 UD4 PRO | Asetek 240mm AIO | WD Green 240gb SSD | Other various components that I can't remember

 

Rig 6 (same fate as rig 5) : i7-8700k stock clocks | MSI DUKE 1080ti | ADATA DDR4 2400mhz 2x8gb | MSI Z370 A-Pro | Asetek 550LC 120mm | WD Green 240GB SSD & Toshiba 2TB HDD | Other various components that I can't Remember 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
8 minutes ago, TH3R34P3R said:

huh... odd but you get video to the monitor from the gpu... 

 

do you have integrated video on the motherboard? if so, you have to disable that to use the GPU. 

I know I'm not that great with the BIOS, but I'm pretty sure they are disabled. In the graphics configuration I have primary display set to PCIE. That's about it.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
11 minutes ago, timl132 said:

And you are SURE you plugged your monitor into your GPU?(Not your MB) If so, then it could be that you are downloading old drivers, go to the NVIDIA webpage and download the drivers from there, make sure the driver version starts with 4, I believe those are meant to support RTX cards.

Yes I'm sure its plugged into the gpu. This isn't my first time seeing a computer. The problem with downloading the drivers is that it checks your graphics card I guess, but of course it is saying something along the lines of not being able to because it doesn't recognize that it is there.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
2 minutes ago, xGregGames said:

Yes I'm sure its plugged into the gpu. This isn't my first time seeing a computer. The problem with downloading the drivers is that it checks your graphics card I guess, but of course it is saying something along the lines of not being able to because it doesn't recognize that it is there.

Chances you have an old driver. this one should support RTX, try that:

https://www.geforce.com/drivers/results/140565

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
4 minutes ago, timl132 said:

Chances you have an old driver. this one should support RTX, try that:

https://www.geforce.com/drivers/results/140565

I can't download the driver because it is not compatible with my version of windows. So I've been downloading windows updates since last night trying to get to a version that i can download these drivers. I forgot that was the problem with downloading the drivers.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
22 hours ago, xGregGames said:

I can't download the driver because it is not compatible with my version of windows. So I've been downloading windows updates since last night trying to get to a version that i can download these drivers. I forgot that was the problem with downloading the drivers.

What Windows version do you use?

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Graphics Cards

×