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AMD Adrenalin 1603 error

kekan
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Hello Linus. Since I assembled my new PC, I am having a hard time to install AMD drivers. I contacted AMD support, but with no luck. I followed all steps they told me to, including updating windows, removing drivers with DDU before installation, preventing windows to auto install drivers, updated BIOS... When I try to update drivers in device manager, windows crash in a blue screen "service system exception". I am sending you Dxdiag and installation report.

PLEASEEEE help me if you can!!!!!!

DxDiag.txt

Report_xml.mht

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So you've gone through all these steps?

 

https://www.amd.com/en/support/kb/faq/gpu-kb1603

 

Which GPU do you have?

Can you test it in another system?

Have you tried a clean Windows install?

PC Specs - AMD Ryzen 5 5600X MSI B550M Mortar 16GB Crucial Ballistix DDR4-3600 @ CL15 - RX5700XT 660p 1TBGB & 256GB 600p Fractal Define Mini C CM V550 - Pop!_OS 20.04

 

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It looks like it was driver version Adrenalin Edition 18.11.2. problem. AMD Tech support advised me to try 18.5.1. After uninstallation with DDU, I successfully installed it. And, yes, I did all steps noted on support page. After that they requested few more things but with no result. Thanks a lot for answering on my topic!!! 

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