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Samung frame tv

jaytrl

So I have a 43inch samung frame tv. I recently broke the one connect cable on the tv. I ordered the exact one connect cable compatible with my tv on Amazon. However I don't get any signal. I plugged it in, but the TV shows images for me to plug the power and one connect cable in, but they're already plugged in. Anyone know how to fix? Replacing the one connect cable should work with the one connect cable . Any help would be helpful. Thanks in advance 

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