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No audio from the line-out (green) jack

ProteusCortex
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Found the issue. My display was connected using DisplayPort and for some reason it reports to the GPU that it has audio. Thus the audio output was rerouted to the GPU. -_-

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Hello everyone!

 

Recently I upgraded my ancient desktop. I got an Asus Maximus IX Apex motherboard for the new build. About two weeks I lost all audio from the line-out (green) jack on the motherboard. I tried everything:

 

- Reinstalled the device (which shows up just fine in the device manager).

- Rebooted into my Linux installation.

- Tried a Linux live USB.

- Reset the BIOS.

- Used the 2nd BIOS.

- Updated both ROMs.

 

Nothing procured any results. The weird thing is that the sound card detects which ports are connected/disconnected and outputs audio just fine in the front panel.

 

I RMA'd the board, but the tech department of eshop.gr stated that the sound card worked just fine.

 

This is driving me crazy. I can't think of anything else. Can you, please, help?

 

-------

 

UPDATE 0: The front jack stopped working too.

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Posted

Have you checked your OS is using that port and not a different port like HDMI?

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12 minutes ago, Chalkie said:

Have you checked your OS is using that port and not a different port like HDMI?

Yes. I checked every possible setting from all panels that I have available (the Realtek driver's and Windows' own panel).

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And have you checked the speakers?

 

Also have you uninstalled reatek and tried it without the software?

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On 20/10/2017 at 10:36 PM, Chalkie said:

And have you checked the speakers?

 

Also have you uninstalled reatek and tried it without the software?

I tested the speakers on other sources and tried with 2 different sets of headphones. I'm sure it wasn't a driver issue, because it would work with the other OSes that I tested.

 

Thanks for your help, but the motherboard died completely and I RMA'd it again. :(

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So. The board was replaced. Got a new one. Same issue. Only difference is that when I remove both GPUs, I get sound on the left speaker.

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Found the issue. My display was connected using DisplayPort and for some reason it reports to the GPU that it has audio. Thus the audio output was rerouted to the GPU. -_-

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