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kitttyears

New PSU, New Problem

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Posted · Original PosterOP

Hello, so i would need some help figuring out what could be wrong, but i have had a PC that i built about a year or 2 ago and realized a few months ago that my PSU was not delivering enough power to my components, so i bought a Seasoinc Prime 1300W 80+ Plat and installed that, but after installing my new PSU i have gotten an error where my PC runs smoothly and normally for about 1hr-2hrs (Sometimes up to 4 hrs) and then all of a sudden my programs stop working properly. What happens is that if i am in a game and quit the game it just gets stuck, it won't close it and the monitor the game was on just gets frozen on the last frame before i pressed the quit game button, other programs like my web browsers (i use multiple and all have same issue when this happens) just become blank and whiteout as well as saying in the top bar of that program that it is not working/responding, this also happens to other apps as Discord, Spotify and so on. Windows programs open up without any error when this happens, but when i click anything in them it is not doing anything, it just shows me the start page of that program from Windows, i can usually open up task manager but get the same thing where i can right click on a program and end the task but nothing will happen. If i get this when i have not been playing and been either AFK or just browsed the web then i usually can't open any programs and if i start trying to click anything in the browser it will go in to the program not responding state, Windows apps usually open normally or they take some extra time, games just don't launch at all other than looking like they have been launched in the background.

The only thing that will fix this error is by me pressing the reset button on my case, the restart or shut down in Windows works to start or press but it will just be stuck on the loading circle saying "Restarting" or "Shutting Down".

 

What i have done to try and solved this:

I have updated my Windows to the latest May 2020 Update, i don't suspect it being this as my friend has as well and he has no problems.

I have reset my CMOS and reset my overclock to standard but i still have the same problem.

I have updated all drivers, maybe i might have missed something?

I have changed my power options in Windows.

 

I only started having this problem with my new PSU, the PSU has a hybrid mode button for the fan in it, can that have any effect with my problem? I have asumed not as it is only for the PSU fan.

 

Specs:

CPU: i7-8086K

MOBO: Asus Rog Strix z-370-e gaming

RAM: Corsair Vengance 32GB

Graphics: MSI GeForce 1080Ti Gaming X

PSU: Seasonic Prime 1300W 80+ plat

Cooler: Corsair AiO H115i  Pro rgb

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Programs getting stuck have nothing to do with a PSU, it's just coincidence you got these errors after swapping out the PSU in your system.


Having said that, you should double-check your PSU connectors to ensure they're all seated properly, both in the PSU and in your main board & GPU. Chances are they're probably alright (otherwise you wouldn't be able to run your system), but there could be thermal issues (interrupted connections due to faulty soldering or something similar) Also, make sure no PSU cables are under strain (extreme cable management!). When pulled tight, release the cable by a finger width. That's important!


"You don't need eyes to see, you need vision"

 

(Faithless, 'Reverence' from the 1996 Reverence album)

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23 minutes ago, kitttyears said:

my PSU was not delivering enough power to my components

As in the PSU shutdown due to OPP?

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Posted · Original PosterOP
12 minutes ago, GoldenLag said:

As in the PSU shutdown due to OPP?

No, just random freezes and underperformance.

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Posted · Original PosterOP
21 minutes ago, Dutch_Master said:

Programs getting stuck have nothing to do with a PSU, it's just coincidence you got these errors after swapping out the PSU in your system.


Having said that, you should double-check your PSU connectors to ensure they're all seated properly, both in the PSU and in your main board & GPU. Chances are they're probably alright (otherwise you wouldn't be able to run your system), but there could be thermal issues (interrupted connections due to faulty soldering or something similar) Also, make sure no PSU cables are under strain (extreme cable management!). When pulled tight, release the cable by a finger width. That's important!

I will check on this, i don't remember fastening them that hard or cramping them that much, but i will check

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Just now, kitttyears said:

No, just random freezes and underperformance.

Yeah.  You didn't have a PSU problem then, and you don't have one now.

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Posted · Original PosterOP
Just now, jonnyGURU said:

Yeah.  You didn't have a PSU problem then, and you don't have one now.

Probably not now, but i had before as all i could find online was about it being a PSU issue not giving enough power. I also calculated it.

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4 minutes ago, kitttyears said:

No, just random freezes and underperformance.

Sorry to tell, but that was never a PSU issue.

 

You can run your system on a decent 550w encountering no issues. 

 

42 minutes ago, kitttyears said:

RAM: Corsair Vengance 32GB

Tried running at below rated speed or at stock? I assume this is a 3200mhz kit

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Posted · Original PosterOP
1 minute ago, GoldenLag said:

Sorry to tell, but that was never a PSU issue.

 

You can run your system on a decent 550w encountering no issues. 

 

Tried running at below rated speed or at stock? I assume this is a 3200mhz kit

They are running at stock speed atm

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1 minute ago, kitttyears said:

I also calculated it.

What numbers did you get? What did you use to "calculate" an answer?

 

A PSU calculator?

2 minutes ago, kitttyears said:

but i had before as all i could find online was about it being a PSU issue not giving enough power

A PSU essentially has 2 (main) states of being. Working, or not working. There is no state that will cause the phenomenon you described. 

Just now, kitttyears said:

They are running at stock speed atm

What is their rated speed? Are they positionen according to the motherboard manual?

 

Have you updated the Bios at any point?

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Posted · Original PosterOP
5 minutes ago, GoldenLag said:

What is their rated speed? Are they positionen according to the motherboard manual?

 

Have you updated the Bios at any point?

They are running at 2133 atm as standard and they are positioned correctly as i have 4 of them, 4x8gb.

 

I usually check the Asus EZ Update and have not gotten any need to update the BIOS as nothing has been released there

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35 minutes ago, kitttyears said:

They are running at 2133 atm as standard and they are positioned correctly as i have 4 of them, 4x8gb

Check if only running 2 makes any difference.

 

Also what was your overclock previously?

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Posted · Original PosterOP
On 7/14/2020 at 11:11 PM, GoldenLag said:

Check if only running 2 makes any difference.

 

Also what was your overclock previously?

So what i have done now is update the bios to the latest, didn't seem to make any difference.

I will try out to run with only 2 dims next time i need to restart.

Previous overclock was 5ghz from Asus own oc settings in the bios, ive been able to run it before with no problem and i don't see it being the problem either.

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This seems similar to my problems when i replaced my psu though i resolved it after reseating my psu cables to my ssd/hdd (reroute it) i don't know what was caused it though 😅

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