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ChaseCraft

RAM issue?

2 minutes ago, ChaseCraft said:

Okay, so I am not super technically advanced - I can build a computer, but if I did I probably wouldn't be able to troubleshoot much on my own. I don't have too much experience with this stuff, so if I'm being dumb feel free to call me out on it.

I recently bought a Motile brand laptop online from Walmart listed as having 8 GB of RAM. Well... when I got the laptop it said it had 6 GB. Okay... so I returned it thinking it was just a mistake or something. I got a new one and... same issue. I don't know if the system is using it and I'm being stupid or something, if there actually isn't 8 GB installed or if it isn't installed properly. It's even named 8 GB.
image.thumb.png.cd88d1e820155dbf5d4867062663e4fe.png

image.thumb.png.e9b312a0dc8344b1bf24ad02cb4d3b8c.png

Does anyone know anything about this?

Its 8 GB install and sharing 2 GB of system memory with the vega 8 graphics as you can see in task manager hardware reserved.

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Posted · Original PosterOP

Okay, so I am not super technically advanced - I can build a computer, but if I did I probably wouldn't be able to troubleshoot much on my own. I don't have too much experience with this stuff, so if I'm being dumb feel free to call me out on it.

I recently bought a Motile brand laptop online from Walmart listed as having 8 GB of RAM. Well... when I got the laptop it said it had 6 GB. Okay... so I returned it thinking it was just a mistake or something. I got a new one and... same issue. I don't know if the system is using it and I'm being stupid or something, if there actually isn't 8 GB installed or if it isn't installed properly. It's even named 8 GB.
image.thumb.png.cd88d1e820155dbf5d4867062663e4fe.png

image.thumb.png.e9b312a0dc8344b1bf24ad02cb4d3b8c.png

Does anyone know anything about this?

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Posted · Best Answer
2 minutes ago, ChaseCraft said:

Okay, so I am not super technically advanced - I can build a computer, but if I did I probably wouldn't be able to troubleshoot much on my own. I don't have too much experience with this stuff, so if I'm being dumb feel free to call me out on it.

I recently bought a Motile brand laptop online from Walmart listed as having 8 GB of RAM. Well... when I got the laptop it said it had 6 GB. Okay... so I returned it thinking it was just a mistake or something. I got a new one and... same issue. I don't know if the system is using it and I'm being stupid or something, if there actually isn't 8 GB installed or if it isn't installed properly. It's even named 8 GB.
image.thumb.png.cd88d1e820155dbf5d4867062663e4fe.png

image.thumb.png.e9b312a0dc8344b1bf24ad02cb4d3b8c.png

Does anyone know anything about this?

Its 8 GB install and sharing 2 GB of system memory with the vega 8 graphics as you can see in task manager hardware reserved.


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Posted · Original PosterOP
1 minute ago, ddennis002 said:

Its 8 GB install and sharing 2 GB of system memory with the vega 8 graphics as you can see in task manager hardware reserved.

Ooh okay thank you... wow I'm dumb 

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1 minute ago, ChaseCraft said:

Ooh okay thank you... wow I'm dumb 

You may beable to change how much the memory the GPU is allowed access to in the BIOS, if not and 6GB turns out not to be enough, open the machine if it is pretty easy to do note the memory module part number and try and search for another stick of 8GB to add in. Just remember if you need warranty service you need to return the machine to the original state before sending it in.


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My Rig: AMD Ryzen 7 2700X @ 4.2Ghz | Asus Prime X470-Pro | Corsair Vengeance RGB Pro 32 GB (4 x 8GB) DDR-4 3000Mhz OC'd @ 3400Mhz 16-20-20-38 |

EVGA RTX 2070 8GB XC Gaming OC @ 2145Mhz Boosted/ 1925Mhz Memory | WD SN750 500GB M.2 NVME | Gigabye 240GB SSD | WD Purple 8TB |
XSPC EX 360mm | XSPC Raystorm V3 | EK-Vector RTX 2080 | Alphacool Eisbecher D5 150mm Plexi | XSPC Fittings | XSPC FLX Clear 7/16" ID, 5/8" OD |
Corsair LL120 x6 | Corsair RM750x White 2018 | Corsair Commander Pro | Corsair Obsidian 500D RGB SE | Corsair RGB LED Lighting PRO Expansion |
Corsair Strafe RGB MK.2 | Corsair Harpoon RGB Wireless 10,000DPI | LG 27" 4K 60Hz 27UK650 |

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PC Parts Picker Link to Build

 

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