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47439294839

PC gets stuck in black screen

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Posted · Original PosterOP

Before

So I’ve just built a PC. It turns on and works normally. A few days later I try to turn my PC: the fans are spinning (system fans, the CPU cooler fan and the PSU fan),

the RGB on my motherboard turns on and it starts normally. Then I see the windows loading screen and a few seconds it turns black (after that, it would normally load into the lock screen), but it stays that way.

 

Troubleshooting

1. I tried turning the PC on and off a couple more times.

2. Then I tried moving the fan headers.

3. I tried moving the PSU cables (the 4+4 EPS cable and the 6 pin PCIe cable (I don’t need more cables and my PSU has only one 24 pin cable (as most PSUs should have))

4. Then I tried putting the RAM (I only have one stick) into other slots

5. Then I formatted the SSD and tried to install Windows 10 again (I tried to install it but failed to because it also got stuck on the loading screen from the Windows 10 installer on the USB drive)

5 Then I ordered new RAM and tested it in all the slots

 

After all this the same thing still happens.

 

Components

CPU: Intel Core i7-9700K

Graphics card: None, I use the iGPU of my CPU (Intel UHD 630 Graphics)

SSD: Intel 660p 512 GB

HDD: None

RAM: Crucial Ballistix Sport DDR4 2666 MHz CL16 1x8 GB (This is the RAM that was in the PC. After that, I ordered the same one another time)

PSU: Xilence Performance C 700W

Motherboard: MSI B360 Gaming Plus

CPU cooler: Xilence I402 Performance C Series

Wi-Fi: Inter-Tech DMG-02 WLAN 150 Mbit/s (Wi-Fi 802.11n/ Wi-Fi 4) in a PCIe 3.0 x1 slot with a PCIe 3.0 x4 to USB 2.0 adapter

Case: Aerocool Streak Midi-Tower

 

Links
CPU: https://ark.intel.com/content/www/us/en/ark/products/186604/intel-core-i7-9700k-processor-12m-cache-up-to-4-90-ghz.html

SSD: https://www.intel.com/content/www/us/en/products/memory-storage/solid-state-drives/consumer-ssds/6-series/ssd-660p-series/660p-series-512-gb-m-2-80mm-3d2.html

RAM: https://www.crucial.com/usa/en/bls8g4d26bfsbk

PSU: https://www.xilence.net/en/power-supplies/25

CPU cooler: https://www.xilence.net/en/cpu-coolers/35

Wi-Fi: https://www.inter-tech.de/en/products/networking/wlan-adapter/dmg-02

Case: https://www.amazon.com/Aerocool-Streak-Mid-Gaming-Acrylic/dp/B07TDVCT9P/ref=mp_s_a_1_1?keywords=aerocool+streak&qid=1574164665&sr=8-1 (I couldn’t find this model on the Aerocool website)

 

So what do you think is the problem?

Please let me know.

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Was that build recommended by Satan ?

 

Did you do a bios update ? You need to do a bios update to use a 9th gen on a b360 motherboard.


Don't forget to quote (arrow bottom left of the message) or use name tag (@name) for us to see your answer.

 

 

Spoiler

My computer

CPU : I7-8700k  4,7GHz 1,275v

CPU cooler : Noctua NH-U14S

GPU : Sapphire Nitro+ Radeon RX Vega 64

Motherboard : Gigabyte Z390 Aorus Ultra

RAM : 32GB Corsair Vengeance RGB 3466 MHz CL16

SSD : Samsung 850 EVO-Series 500GB 2,5" + Sabrent Rocket 1TB M.2

HDD : Seagate BarraCuda 4TB 3,5" 5400RPM

Case : Phanteks ECLIPSE P600S Black 

PSU : Corsair HX Platinum 850W

Others : Noctua NF-F12 PWM chromax.black.swap x3 top exhaust

Noctua NF-A14 PWM chromax.black.swap x3 front intake, x1 rear exhaust, x1 on the CPU cooler

Noctua NA-HC6 chromax.black on the CPU cooler

Spoiler

Wife Computer

CPU : R5 3600 4,2GHz 1,33v

CPU cooler : Cooler Master Hyper 212 Black Edition

GPU : Sapphire Nitro+ Radeon RX 580 8GB

Motherboard : MSI B450 Tomahawk MAX

RAM : 16GB Crucial Ballistix Sport AT 3200MHz CL16

SSD : Samsung 850 EVO-Series 250 GB 2,5"

HDD : Western Digital Caviar Blue 1 TB 3.5" 7200RPM

Case : Fractal Design Define C TG

PSU : Corsair TXM 550W

 

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Posted · Original PosterOP
48 minutes ago, Plouffe said:

Was that build recommended by Satan ?

 

Did you do a bios update ? You need to do a bios update to use a 9th gen on a b360 motherboard.

I already got an BIOS update. At first it just worked normally.

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