Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Ajay129

Computer Screen is Black after i installed my new Rx 570 but display comes on fine when i unplug it and use the integrated graphics?

Recommended Posts

Posted · Original PosterOP

SPECS:

Gigabyte H81M-S2PH Motherboard

Intel i5-4440 Processor

8gb HyperX DDR3 RAM

Cooler Master MWE 550w PSU

 

So i recently bought a Rx 570 4gb Asus strix and i installed the GPU on my PC but when

I try to boot from the GPU my computer monitor just shows a black screen while all other components seem to work just fine. And when i unplug the GPU and boot from Intel HD graphics it boots up into windows just fine. I previously had another crappy GPU which worked fine but i removed it from my pc and was using The integrated graphics becuz it was better after that again i tried to install that Gpu and it never worked. Even tried installing it on My friends Pc and no luck so i bought the Rx 570 thinking that my previous Gpu wasnt working and still with the new Rx 570 i am having the exact same problem. I need help. Thanks

 

 

IMG_20190420_140235.jpg

Link to post
Share on other sites

Uninstall the old drivers using Display Driver Uninstaller and then plug the graphics card and try.

Link to post
Share on other sites
Posted (edited)

Did you plug in an external power cord in the side? My RX 480 had a second power cord to add to the power already drawn from the PCI-E port (which stumped me for about 30 mins) and considering the RX 570 is a superseded the RX 480, I would expect the same.

 

(Nevermind I see you plugged it in the photo)

 

Did you get the GPU from Amazon? Was it a used card? Did you get it from a reputable seller? Since you already tested it on an already working computer, it could be the PCI-E connector on the GPU's side and you just got unlucky both times. Another option could be that motherboard or PSU can't support the Graphics Card, or that the RX 570 was overclocked (If it's used) and that is preventing it from posting.

 

Try using the integrated graphics and see if device manager recognizes it.

Edited by PhoenixFireX76
(Nevermind I see you plugged it in the photo)

Current Build:

Overall System: HP Envy 750

Graphics: Radeon RX 480

CPU: Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz

RAM: Kingston HP24D4U7S8MBP-8 1x8GB

HDD: 920 GB 

SSD: N/A

 

 

Link to post
Share on other sites
Posted · Original PosterOP
8 hours ago, PhoenixFireX76 said:

Did you plug in an external power cord in the side? My RX 480 had a second power cord to add to the power already drawn from the PCI-E port (which stumped me for about 30 mins) and considering the RX 570 is a superseded the RX 480, I would expect the same.

 

(Nevermind I see you plugged it in the photo)

 

Did you get the GPU from Amazon? Was it a used card? Did you get it from a reputable seller? Since you already tested it on an already working computer, it could be the PCI-E connector on the GPU's side and you just got unlucky both times. Another option could be that motherboard or PSU can't support the Graphics Card, or that the RX 570 was overclocked (If it's used) and that is preventing it from posting.

 

Try using the integrated graphics and see if device manager recognizes it.

No, the GPU is not used and i bought it from a reputable seller from amazon brand new. And my motherboard has a Pcie x16 slot so it should support it. And This problem is happening after i unplugged my First Gpu from my system. After that no GPU gives any display on my pc. Speaking of PSU, my cooler master MWE has 550w which is more than enough for a Rx 570. And the thing is when i bought this PC earlier it already had the old Radeon Hd 5450 installed in it which worked flawlessly unltil i plugged it out oneday in frustration. After that neither that GPU worked in my pc nor the new Rx 570, which leads me to believe that its quite unlikely that both of my GPUs have been damaged. 

Link to post
Share on other sites
Posted · Original PosterOP
8 hours ago, PhoenixFireX76 said:

Did you plug in an external power cord in the side? My RX 480 had a second power cord to add to the power already drawn from the PCI-E port (which stumped me for about 30 mins) and considering the RX 570 is a superseded the RX 480, I would expect the same.

 

(Nevermind I see you plugged it in the photo)

 

Did you get the GPU from Amazon? Was it a used card? Did you get it from a reputable seller? Since you already tested it on an already working computer, it could be the PCI-E connector on the GPU's side and you just got unlucky both times. Another option could be that motherboard or PSU can't support the Graphics Card, or that the RX 570 was overclocked (If it's used) and that is preventing it from posting.

 

Try using the integrated graphics and see if device manager recognizes it.

 

10 hours ago, 191x7 said:

Uninstall the old drivers using Display Driver Uninstaller and then plug the graphics card and try.

I did that but no luck

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


×