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Chiphell post saying Nvidia temporarily suspended shipments of 780ti


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#1 snowComet

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Posted 09 November 2013 - 05:42 AM

There is a post on Chiphell forum from China, saying that Nvidia told retailers in China to temporarily suspend sales of the 780ti. According to this post,they got lots of error reports with the Galaxy 780ti, and some error reports from the Zotac one. I don't know if this only affect the 780ti sales in China, or worldwide, and there is no words in when the sales could start again. (* currently only 780ti with reference design was on sale in China.)

http://www.chiphell....read&tid=897383 ( in Chinese)

http://translate.goo...w6VDJqZiDSWdZ1w (English translation via Google)

*update: Gordon, a member from HKEPC, a tech forum in Hong Kong, saying the problem of this suspension could be from on of the altered design of pcb between 780 and 780ti. On 780 the ram chips were driven with the power supplied via pcie, while on 780ti the ram chips got their power via the 6-pin pcie connector. But they found the errored 780ti was with the pcb board from the 780. Thus there are so many error report.

http://www.hkepc.com...a=page=1&page=3 (in Chinese)

Forum user Crosses1901 also commented, that one of the largest computer component retail stores in Hong Kong, Centralfield, posted a statement on their facebook page,saying they will suspend sales of 780ti. In their statement, they said that there are reports of 780ti being burnt out in China. Although there is no reports of similar problem in Hong Kong, they decided to suspend sales of 780ti, so that customers won't experience the possible burnt out.

Statement from Centralfield :
https://m.facebook.c...100004973743050 ( in Chinese )
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#2 gastew15

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Posted 09 November 2013 - 05:51 AM

I'll take your word for man.. I can't read anything off the page even translated. XD


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#3 CapnCrunch

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Posted 09 November 2013 - 05:53 AM

Eh. Until we hear about anything officially or through more reputable sources, I'd say it's best to wait before jumping to any conclusions.



#4 Humbug

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Posted 09 November 2013 - 05:54 AM

I'll take your word for man.. I can't read anything off the page even translated. XD

One of the comments says it's a "God Horse situation"

:mellow:



#5 Lord Pantaloons

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Posted 09 November 2013 - 06:01 AM

f**king google translate, that is not English.


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#6 gastew15

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Posted 09 November 2013 - 06:01 AM

One of the comments says it's a "God Horse situation"

:mellow:

Yea... I remember when I thought it would be cool to use Google translate to say a message in Japanese to my friend who's actually fluent in the language, and well.. Google translate isn't known for it's accurateness, but better than nothing, and has a lot of languages it "knows" at least.


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#7 Crosses1901

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Posted 09 November 2013 - 06:05 AM

Thing is, it's true.

I live in Hong Kong, and there's a big pc supply company here called Centralfield Computer, and they had put up a banner and giant post on their facebook page announcing they were suspending all sales of the 780 ti until everything is cleared up... some sort of severe overheating?

 

The announcement also mentioned that so far there have been no accident reports here in Hong Kong... but better to be safe...

 

And I asked my friends here who are Chinese, and they have no idea what "God Horse Situation" meant either. They took a look at the Chinese characters and came back to me with: Horse? What Horse? The last two characters mean 'situation', makes no sense, who wrote this?!"

 

That means Google translate was right!!!  :lol:


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#8 snowComet

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Posted 09 November 2013 - 06:09 AM

Thing is, it's true.

I live in Hong Kong, and there's a big pc supply company here called Centralfield Computer, and they had put up a banner and giant post on their facebook page announcing they were suspending all sales of the 780 ti until everything is cleared up... some sort of severe overheating?
 
The announcement also mentioned that so far there have been no accident reports here in Hong Kong... but better to be safe...


really?? can you post link of that facebook post? thx~

#9 Pixxie_Payne

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Posted 09 November 2013 - 06:10 AM

all of the commenter's pics are Anime or half naked teen's <.<


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#10 Lord Pantaloons

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Posted 09 November 2013 - 06:10 AM

really?? can you post link of that facebook post? thx~

I think that would have been mentioned by the tons of reviewers I'm subbed to on youtube.


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#11 Crosses1901

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Posted 09 November 2013 - 06:15 AM

Here's the link: https://www.facebook.com/Centralfield

 

You can click on the translate to see what it means, its pretty accurate though...

 

It'll be mentioned soon anyway, the suspension of sales announcement only occurred 3 hours ago...


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#12 snowComet

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Posted 09 November 2013 - 06:16 AM

I think that would have been mentioned by the tons of reviewers I'm subbed to on youtube.


according to the chiphell post, some reviewers in China reported error issues when they got their samples.So I think maybe there is a particular batch of 780ti has this problem,which is available in Chinese market.

#13 snowComet

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Posted 09 November 2013 - 06:17 AM

Here's the link: https://www.facebook.com/Centralfield

You can click on the translate to see what it means, its pretty accurate though...

It'll be mentioned soon anyway, the suspension of sales announcement only occurred 3 hours ago...


thx~~

#14 EpicGeekonFire

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Posted 09 November 2013 - 06:19 AM

Wow Google translate sucks... Can't even understand it at all... 


"We must move on. Those who dwell in the past live in depression. Those whom dwell the future dwell in fear and anxiety. Those in the present live in peace."

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#15 snowComet

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Posted 09 November 2013 - 06:29 AM

Here's the link: https://www.facebook.com/Centralfield
 
You can click on the translate to see what it means, its pretty accurate though...
 
It'll be mentioned soon anyway, the suspension of sales announcement only occurred 3 hours ago...


the Centralfield facebook post is saying,that there are reports of 780ti being burnt out in China. Although there is no reports of that in Hong Kong, they decided to suspend sales of 780ti, so that consumers in Hong Kong won't experience similar problem.

#16 Kuzma

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Posted 09 November 2013 - 06:54 PM

This is because the yield is too damn low!


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#17 Skupples

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Posted 11 November 2013 - 04:23 PM

I'm using this method to type because I can not enter into the chat box for some reason or another. Please take this information and spread it among the ignorant people who believe this picture without a single shred of evidence.in this post I will show the ignorant people of the world that this picture floating around IS NOT A 780Ti... It is in fact a Reference Tahiti PCB of some sort. Once this was proven people started saying "oh, well galaxy socketed the 780Ti chip into the wrong PCB" I am here to tell you that is almost impossible.asdasd

 

This is because the yield is too damn low!

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#18 snowComet

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Posted 11 November 2013 - 05:42 PM

Galaxy has given an offiial response to this situation, and issue a recall (as attachment). They admitted a batch of 780ti has problem,which is available in China only. They also posted the serials of those cards,which is around 55 of them, and they urged customers who have those cards to call their service hotline,so that they could get their cards replaced.

Meanwhile, HKEPC posted an news article about this, saying the problem is from the mosfet in the power supply module of the card. They said, as summaries of responses from AIC partners, that labels/stickers with metal were sticked on those mosfets, which should not be there. There is no problems with the design of 780ti's pcb.

Centralfield, the retailer in Hong Kong that suspended sales of 780ti, posted another statement on their facebook page, saying they have confirmed the problem is with a small batch of 780ti, that is available in China only, and 780ti available in Hong Kong were not affected. Thus they will resume sales of 780ti.

News article from HKEPC (in Chinese)
http://www.hkepc.com/10361

Centralfield's statement on resuming sales of 780ti (in Chinese)
https://m.facebook.c...100004973743050

Attached Files



#19 IPCharger

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Posted 11 November 2013 - 07:28 PM

e52be7efaca3a66e2d87d1c5fc5b2a43.png

 

Dafuq did I just read?


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#20 snowComet

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Posted 11 November 2013 - 08:13 PM

e52be7efaca3a66e2d87d1c5fc5b2a43.png

Dafuq did I just read?

Very bad Google direct translation. :D~~

basically he was questioning those nvidia fanboy, who always say they will buy nvidia cards the moment when they launched. He argued that if the card is not that hot, why the card will bun out. He left his comment in the early days, when we don't know what caused the burnt out. Obviously Google translate didn't do well this time.

Btw, Gordon, who had commnted that 780's pcb was sold onto the 780ti board, and i posted it here, had corrected his comments not long after i posted his comments here. He now said it has nth to do with pcb, but on dr mos and the power supply to the ram chips. Again he corrected his comments before Galaxy issued a recall. Sorry that i didn't update his comments as early as possible.




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