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Amd cards driver crashes

baijinhan12
By baijinhan12
in Graphics Cards
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Hello I recently built a rig with a msi R9 390 8Gb in it. However when I play games, after 5-10 minutes the game starts to freeze/crash and i get a black screen. When I close the game after it crashes it gives a "display drive has failed and recovered", eventhough I have the latest amd drivers : 15.7.1

My specs:

I5 4690k

Msi z97-gaming 5

Coolermaster hyper 212 evo

8 gb ddr3

120gb kingston ssd

2tb seagate hdd

Windows 10 64bit

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Try uninstalling and reinstalling the drivers off of the website http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64

                                                                                                                 Setup

CPU: i3 4160|Motherboard: MSI Z97 PC MATE|RAM: Kingston HyperX Blue 8GB(2x4GB)|GPU: Sapphire Nitro R9 380 4GB|PSU: Seasonic M12II EVO 620W Modular|Storage: 1TB WD Blue|Case: NZXT S340 Black|PCIe devices: TP-Link WDN4800| Montior: ASUS VE247H| Others: PS3/PS4

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Hello I recently built a rig with a msi R9 390 8Gb in it. However when I play games, after 5-10 minutes the game starts to freeze/crash and i get a black screen. When I close the game after it crashes it gives a "display drive has failed and recovered", eventhough I have the latest amd drivers : 15.7.1

My specs:

I5 4690k

Msi z97-gaming 5

Coolermaster hyper 212 evo

8 gb ddr3

120gb kingston ssd

2tb seagate hdd

Edit: After the screen turns black the fans also stop spinning.
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Latest driver is 15.8 actually - which 390 do you have? The gigabyte model is know to be broken.

Archangel (Desktop) CPU: i5 4590 GPU:Asus R9 280  3GB RAM:HyperX Beast 2x4GBPSU:SeaSonic S12G 750W Mobo:GA-H97m-HD3 Case:CM Silencio 650 Storage:1 TB WD Red
Celestial (Laptop 1) CPU:i7 4720HQ GPU:GTX 860M 4GB RAM:2x4GB SK Hynix DDR3Storage: 250GB 850 EVO Model:Lenovo Y50-70
Seraph (Laptop 2) CPU:i7 6700HQ GPU:GTX 970M 3GB RAM:2x8GB DDR4Storage: 256GB Samsung 951 + 1TB Toshiba HDD Model:Asus GL502VT
Windows 10 is now MSX! - http://linustechtips.com/main/topic/440190-can-we-start-calling-windows-10/page-6

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Have tried it a several times, but it still doesnt work

remove the driver via DDU - if you have had an Nvidia or AMD card in that system before - remove those drivers as well.

Archangel (Desktop) CPU: i5 4590 GPU:Asus R9 280  3GB RAM:HyperX Beast 2x4GBPSU:SeaSonic S12G 750W Mobo:GA-H97m-HD3 Case:CM Silencio 650 Storage:1 TB WD Red
Celestial (Laptop 1) CPU:i7 4720HQ GPU:GTX 860M 4GB RAM:2x4GB SK Hynix DDR3Storage: 250GB 850 EVO Model:Lenovo Y50-70
Seraph (Laptop 2) CPU:i7 6700HQ GPU:GTX 970M 3GB RAM:2x8GB DDR4Storage: 256GB Samsung 951 + 1TB Toshiba HDD Model:Asus GL502VT
Windows 10 is now MSX! - http://linustechtips.com/main/topic/440190-can-we-start-calling-windows-10/page-6

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Latest driver is 15.8 actually - which 390 do you have? The gigabyte model is know to be broken.

I have the msi model, but i saw that 15.8 version is a beta and not available for windows 10
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remove the driver via DDU - if you have had an Nvidia or AMD card in that system before - remove those drivers as well.

What drivers should i install afterwards?
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I have the msi model, but i saw that 15.8 version is a beta and not available for windows 10

I'm on 15.8 on Windows 10 and it works fine.

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What drivers should i install afterwards?

use DDU with both your current brand and the brand that was before and remove everything - then install 15.8 - also keep an eye on temps - it could be overheating and make sure your PSU is good quality and enough wattage and amps on the +12V rail

Archangel (Desktop) CPU: i5 4590 GPU:Asus R9 280  3GB RAM:HyperX Beast 2x4GBPSU:SeaSonic S12G 750W Mobo:GA-H97m-HD3 Case:CM Silencio 650 Storage:1 TB WD Red
Celestial (Laptop 1) CPU:i7 4720HQ GPU:GTX 860M 4GB RAM:2x4GB SK Hynix DDR3Storage: 250GB 850 EVO Model:Lenovo Y50-70
Seraph (Laptop 2) CPU:i7 6700HQ GPU:GTX 970M 3GB RAM:2x8GB DDR4Storage: 256GB Samsung 951 + 1TB Toshiba HDD Model:Asus GL502VT
Windows 10 is now MSX! - http://linustechtips.com/main/topic/440190-can-we-start-calling-windows-10/page-6

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What drivers should i install afterwards?

The latest stable release.

 

http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064

Shot through the heart and you're to blame, 30fps and i'll pirate your game - Bon Jovi

Take me down to the console city where the games are blurry and the frames are thirty - Guns N' Roses

Arguing with religious people is like explaining to your mother that online games can't be paused...

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From my experience 15.8 is more stable than 15.7.1 - had some issues with it.

Archangel (Desktop) CPU: i5 4590 GPU:Asus R9 280  3GB RAM:HyperX Beast 2x4GBPSU:SeaSonic S12G 750W Mobo:GA-H97m-HD3 Case:CM Silencio 650 Storage:1 TB WD Red
Celestial (Laptop 1) CPU:i7 4720HQ GPU:GTX 860M 4GB RAM:2x4GB SK Hynix DDR3Storage: 250GB 850 EVO Model:Lenovo Y50-70
Seraph (Laptop 2) CPU:i7 6700HQ GPU:GTX 970M 3GB RAM:2x8GB DDR4Storage: 256GB Samsung 951 + 1TB Toshiba HDD Model:Asus GL502VT
Windows 10 is now MSX! - http://linustechtips.com/main/topic/440190-can-we-start-calling-windows-10/page-6

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From my experience 15.8 is more stable than 15.7.1 - had some issues with it.

My old rig with an R9 270x doesn't have any issues with the latest drivers.

Shot through the heart and you're to blame, 30fps and i'll pirate your game - Bon Jovi

Take me down to the console city where the games are blurry and the frames are thirty - Guns N' Roses

Arguing with religious people is like explaining to your mother that online games can't be paused...

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I have had my MSI GAMING 390 8G for 4 days now on the exact same drivers.

 

i5 760 3.7ghz

8GB ram

Windows 10 x64 Pro

 

Not a single problem.

 

Seems like a card issue?

REDLINECore i7 6700k 4.8ghz 1.37v.Noctua NH-u12s.MSI Z170A Gaming M7.16GB Kingston Hyper X Fury Black.MSI Gaming R9 390 8GB Crossfire + GTX 780 PhysX.Samsung EVO 850 500GB SSD.Fractal Design Define R5 Midi Black.SeaSonic X Series 1050w Gold.Logitech G302 Deadalus Prime.Ducky DK2108 Zero Mech Cherry Blue.
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I have had my MSI GAMING 390 8G for 4 days now on the exact same drivers.

 

i5 760 3.7ghz

8GB ram

Windows 10 x64 Pro

 

Not a single problem.

 

Seems like a card issue?

Or a bad PSU - or bad airflow causing overheating.

Archangel (Desktop) CPU: i5 4590 GPU:Asus R9 280  3GB RAM:HyperX Beast 2x4GBPSU:SeaSonic S12G 750W Mobo:GA-H97m-HD3 Case:CM Silencio 650 Storage:1 TB WD Red
Celestial (Laptop 1) CPU:i7 4720HQ GPU:GTX 860M 4GB RAM:2x4GB SK Hynix DDR3Storage: 250GB 850 EVO Model:Lenovo Y50-70
Seraph (Laptop 2) CPU:i7 6700HQ GPU:GTX 970M 3GB RAM:2x8GB DDR4Storage: 256GB Samsung 951 + 1TB Toshiba HDD Model:Asus GL502VT
Windows 10 is now MSX! - http://linustechtips.com/main/topic/440190-can-we-start-calling-windows-10/page-6

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Or a bad PSU - or bad airflow causing overheating.

I dont think so, temps are normal psu too. However i do only use 4gb ram now since i probably received broken ram modules.
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I dont think so, temps are normal psu too. However i do only use 4gb ram now since i probably received broken ram modules.

what PSU are you using? exact model and wattage?

Archangel (Desktop) CPU: i5 4590 GPU:Asus R9 280  3GB RAM:HyperX Beast 2x4GBPSU:SeaSonic S12G 750W Mobo:GA-H97m-HD3 Case:CM Silencio 650 Storage:1 TB WD Red
Celestial (Laptop 1) CPU:i7 4720HQ GPU:GTX 860M 4GB RAM:2x4GB SK Hynix DDR3Storage: 250GB 850 EVO Model:Lenovo Y50-70
Seraph (Laptop 2) CPU:i7 6700HQ GPU:GTX 970M 3GB RAM:2x8GB DDR4Storage: 256GB Samsung 951 + 1TB Toshiba HDD Model:Asus GL502VT
Windows 10 is now MSX! - http://linustechtips.com/main/topic/440190-can-we-start-calling-windows-10/page-6

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what PSU are you using? exact model and wattage?

Im using the coolermaster g750m 750 watts full modular psu which should be fine i guess
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Im using the coolermaster g750m 750 watts full modular psu which should be fine i guess

It's a decent PSU - true - but that doesn't rule it out as a suspect. Even the best PSUs fail from time to time. Try with a different PCIe cabble or a different PSU if possible.

Archangel (Desktop) CPU: i5 4590 GPU:Asus R9 280  3GB RAM:HyperX Beast 2x4GBPSU:SeaSonic S12G 750W Mobo:GA-H97m-HD3 Case:CM Silencio 650 Storage:1 TB WD Red
Celestial (Laptop 1) CPU:i7 4720HQ GPU:GTX 860M 4GB RAM:2x4GB SK Hynix DDR3Storage: 250GB 850 EVO Model:Lenovo Y50-70
Seraph (Laptop 2) CPU:i7 6700HQ GPU:GTX 970M 3GB RAM:2x8GB DDR4Storage: 256GB Samsung 951 + 1TB Toshiba HDD Model:Asus GL502VT
Windows 10 is now MSX! - http://linustechtips.com/main/topic/440190-can-we-start-calling-windows-10/page-6

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What is your PSU model?Slowpoke

Should be fine.

 

Either try 15.8 or downgrade to 15.7.

| Intel i7-3770@4.2Ghz | Asus Z77-V | Zotac 980 Ti Amp! Omega | DDR3 1800mhz 4GB x4 | 300GB Intel DC S3500 SSD | 512GB Plextor M5 Pro | 2x 1TB WD Blue HDD |
 | Enermax NAXN82+ 650W 80Plus Bronze | Fiio E07K | Grado SR80i | Cooler Master XB HAF EVO | Logitech G27 | Logitech G600 | CM Storm Quickfire TK | DualShock 4 |

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It's a decent PSU - true - but that doesn't rule it out as a suspect. Even the best PSUs fail from time to time. Try with a different PCIe cabble or a different PSU if possible.

Thankyou, i will first install 15.8 and it that doesnt work i will come back
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use DDU with both your current brand and the brand that was before and remove everything - then install 15.8 - also keep an eye on temps - it could be overheating and make sure your PSU is good quality and enough wattage and amps on the +12V rail

Hi I installed 15.8 drivers, but that didnt do
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Hi I installed 15.8 drivers, but that didnt do

Try the card in another system - you might have received a faulty one.

Archangel (Desktop) CPU: i5 4590 GPU:Asus R9 280  3GB RAM:HyperX Beast 2x4GBPSU:SeaSonic S12G 750W Mobo:GA-H97m-HD3 Case:CM Silencio 650 Storage:1 TB WD Red
Celestial (Laptop 1) CPU:i7 4720HQ GPU:GTX 860M 4GB RAM:2x4GB SK Hynix DDR3Storage: 250GB 850 EVO Model:Lenovo Y50-70
Seraph (Laptop 2) CPU:i7 6700HQ GPU:GTX 970M 3GB RAM:2x8GB DDR4Storage: 256GB Samsung 951 + 1TB Toshiba HDD Model:Asus GL502VT
Windows 10 is now MSX! - http://linustechtips.com/main/topic/440190-can-we-start-calling-windows-10/page-6

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Try the card in another system - you might have received a faulty one.

It's quite weird because a week ago I could still play games. I didn't apply any changes meanwhile
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It's quite weird because a week ago I could still play games. I didn't apply any changes meanwhile

Hmmm - I am going back to the idea about the PSU breaking - check if it does the same in a different PC before RMAing

Archangel (Desktop) CPU: i5 4590 GPU:Asus R9 280  3GB RAM:HyperX Beast 2x4GBPSU:SeaSonic S12G 750W Mobo:GA-H97m-HD3 Case:CM Silencio 650 Storage:1 TB WD Red
Celestial (Laptop 1) CPU:i7 4720HQ GPU:GTX 860M 4GB RAM:2x4GB SK Hynix DDR3Storage: 250GB 850 EVO Model:Lenovo Y50-70
Seraph (Laptop 2) CPU:i7 6700HQ GPU:GTX 970M 3GB RAM:2x8GB DDR4Storage: 256GB Samsung 951 + 1TB Toshiba HDD Model:Asus GL502VT
Windows 10 is now MSX! - http://linustechtips.com/main/topic/440190-can-we-start-calling-windows-10/page-6

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