Not Getting Full Speed Out of Wireless

[MainStageNews]

I recently purchased a new AC router to replace the piece of junk for Comcast. I got the Asus RT-AC68U and to take advantage of the 5Ghz bandwidth i coupled it with the Asus USB-AC56. I understand that wired is always better than wireless but what I don't understand is I did get the full 50 down and 10 up with the crappy Comcast router modem combo. All of the settings are the default except the SSID and the password. I even, even exchanged the router thinking the first one I got was defective in some way. Maybe this is user error (probably is) but I don't understand why i'm getting slower speeds on speed test with a better router and NIC than I did with the original one from Comcast. I now only get about 3 down and 9 up again I should be getting 50 down and 10 up. Please help!

[Peter Vaughan Truslow]

distance and obstruction can be a huge influence. how far away are you from the router?

 

also what is your network configuration? are you going from the provided router to your own, or did you get a discrete modem? I run a seperate modem with my router on my comcast service.

[MainStageNews]

distance and obstruction can be a huge influence. how far away are you from the router?

 

also what is your network configuration? are you going from the provided router to your own, or did you get a discrete modem? I run a seperate modem with my router on my comcast service.

I am probably 10-15 feet away from the router (if that) there is a wall slighly in the way but just one wall and I had the Comcast router in the exact same spot as I do now.

 

I have a (again new) netgear router that I purchased when I got the router. The security type I am using is WPA2-Personal. AES encryption

 

Also another piece of information is that I would consider the modem being a possible problem but I get full speed when I am using a wired connection so it has to be an issue with the router. Thanks for the quick response btw!

[Peter Vaughan Truslow]

I am probably 10-15 feet away from the router (if that) there is a wall slighly in the way but just one wall and I had the Comcast router in the exact same spot as I do now.

 

I have a (again new) netgear router that I purchased when I got the router. The security type I am using is WPA2-Personal. AES encryption

 

Also another piece of information is that I would consider the modem being a possible problem but I get full speed when I am using a wired connection so it has to be an issue with the router. Thanks for the quick response btw!

try testing with several wireless devices.

also put a seperate SSID for your 2.4GHz and 5ghz bands and connect to the 5ghz SSID on your computer to ensure you are on 5ghz

[MainStageNews]

try testing with several wireless devices.

also put a seperate SSID for your 2.4GHz and 5ghz bands and connect to the 5ghz SSID on your computer to ensure you are on 5ghz

I have them as separate SSID's. When I connect to the 2.4Ghz band I get the full speed i'm supposed to. When I connect the 5Ghz I get 1/10th of what i'm supposed to. I tested the 2.4 on my laptop with the same result but I cannot test 5Ghz on it.

[Peter Vaughan Truslow]

I have them as separate SSID's. When I connect to the 2.4Ghz band I get the full speed i'm supposed to. When I connect the 5Ghz I get 1/10th of what i'm supposed to. I tested the 2.4 on my laptop with the same result but I cannot test 5Ghz on it.

 

I have them as separate SSID's. When I connect to the 2.4Ghz band I get the full speed i'm supposed to. When I connect the 5Ghz I get 1/10th of what i'm supposed to. I tested the 2.4 on my laptop with the same result but I cannot test 5Ghz on it.

I actually had a similar issue on my RT-N66u where the 5ghz band was significantly slower for download. I couldn't explain why it was and none of the settings I found fixed it, but after updating to the most recent firmware to no avail, I finally gave up and reset the configuration  and now I get my full 130mbps down over 5ghz

[Peter Vaughan Truslow]

I have them as separate SSID's. When I connect to the 2.4Ghz band I get the full speed i'm supposed to. When I connect the 5Ghz I get 1/10th of what i'm supposed to. I tested the 2.4 on my laptop with the same result but I cannot test 5Ghz on it.

under "advanced settings" select the "administration" section and click on the "Restore/Save/Upload setting" then restore to factory default.

 

edit:

I would also recommend updating the firmware first

let me know if that helps.

[MainStageNews]

under "advanced settings" select the "administration" section and click on the "Restore/Save/Upload setting" then restore to factory default.

 

edit:

I would also recommend updating the firmware first

let me know if that helps.

I'm gonna try the reset maybe it will help but I doubt it just given the fact that this is the second router and I am having the exact same issue. I've even tried more than one NIC from 2 USB based and one PCIe based. Lastly I did update the firmaware as soon as I got it this time and I believe I did last time too. I'm gonna try the reset hopefully for some mysterious reason it works but i'll keep you posted man, thanks.

[SOUTHwarrior]

What Wireless NIC are you using?

[MainStageNews]

What Wireless NIC are you using?

The NIC i'm using now is the Asus USB-AC56 and i'm only 10-15 feet away from my router if that. Also I just did the reset with no luck

 

Edit: I've even moved the router so it has a direct sight line to my NIC with the same result.

[MainStageNews]

I'm just gonna wipe my computer and see if it's just a software related issue on my desktop because honestly that is the last think that could have issues

[MainStageNews]

Final update, I feel really dumb now. It was the drivers from the previous NIC's that was causing the issues. Now I get the full speed out of the 5Ghz band.

[SOUTHwarrior]

Final update, I feel really dumb now. It was the drivers from the previous NIC's that was causing the issues. Now I get the full speed out of the 5Ghz band.

You beat me to it. I was about to suggest you check your drivers.