Windows 10 Install Problem

[xxkillerthiefxx]

• After selecting my Windows 10 profile options, it brings me to a screen that says, “Why did my PC Restart?” It then makes me download an update, which restarts my computer, but then brings me to the exact same screen where I have to download the update again, creating a loop. Any fixes?

[NelizMastr]

We'll need more info.

 

What kind of PC do you have?

Specs?

Which Windows 10 version (not just home/pro but actual version i.e. 1607, 1709, 1803)?

 

Have you tried creating a fresh install medium from the Microsoft website?

[xxkillerthiefxx]

It’s a prebuilt Alienware Alpha R2

• CPU: Intel Core i5-6400T (2.2GHz, four threads)
• GPU: Nvidia GTX 960 4GB
• RAM: 16GB DDR4 (SODIMM format)
• Storage: 500GB 7200rpm Hard Drive
• WiFi: Intel Dual Band Wireless-AC 3165 1x1 + Bluetooth 4.0

I’m asking because I sold it to someone and they encountered this glitch

[NelizMastr]

There's a ton of update issues with Alienwares and Windows 10 from what I've read. Might be better to just get a clean install on there, destroying all recovery BS from Dell/Alienware in the process.

[xxkillerthiefxx]

How would I go through a clean install if I’m stuck in the windows install screen

[NelizMastr]

3 minutes ago, xxkillerthiefxx said:

How would I go through a clean install if I’m stuck in the windows install screen

Create a fresh install medium for Windows using Media Creation Tool from the Microsoft website, boot from it and install. Don't use any original Dell/Alienware media.

[xxkillerthiefxx]

alright I’ll be sure to try this. Thanks!