Friend's Computer Getting No Display

[rpalmz46]

Hi,

I was making this post for my friend his computer randomly stopped working and he is no longer getting a display. A few weeks ago I just got his M.2 SSD working for him by enabling M.2 Mode on his motherboard but when he went home his PC was working and continued to work for a couple weeks. I was wondering if his GPU just died and wanted to see if there was anything else we could do before we said that was the cause. This is what he said is happening "Basically I turn it on, the GPU lights that usually come on when I boot, don't come on and everything else seems to be functioning properly, I've tried only using one display like you suggested but no change, I've tried reseating but still no change, I've tried a different port all together but still no change, ive cleaned the area ( obviously in a bit of a rush to get it working again that I didn't clean EVERYTHING, just the GPU area like 3 times over. ) and still no change". 

I told him to clean his PC as it was quite dusty and I've heard that it can cause shorts or issues so just wanted to get that out of the way. I was mainly wondering if it would be worth it to try and reseat the CPU and ram and stuff like that because I had a display issue with my PC sometime and ago and swapping the RAM ports actually fixed it. As of right now he can't get it to show any sort of image at all even bios.

Thanks for any replies in advance.

 

His Specs:

CPU: i5-4690k NO OC

GPU: Geforce GTX 980 TI

Ram: 8gb DDR3 1600mhz

PSU: Corsair 850watts its bronze rated I believe.

Cooler: AIO Watercooling

SSD: Samsung 950 pro 256gb

HDD: 1TB Mass storage

 

If you need any more info please let me know. 

 

 

 

 

[dj_ripcord]

Re-seating ram or CPU probably wouldn't hurt.

 

But the fact that there are no lights on the GPU upon boot bothers me. I think it might be dead. Couldn't tell ya how it happened, but its definitely possible.

 

I'd check that the power connector is still working okay by either testing it with a multimeter or switching to a different connector.

[Eastman51]

If possible let him borrow your GPU to test it. But his CPU does have integrated graphics, so he can try to get a display (and confirm everything else is fine) off of that. Should just be an HDMI or DVI off the motherboard.

[rpalmz46]

19 minutes ago, dj_ripcord said:

Re-seating ram or CPU probably wouldn't hurt.

 

But the fact that there are no lights on the GPU upon boot bothers me. I think it might be dead. Couldn't tell ya how it happened, but its definitely possible.

 

I'd check that the power connector is still working okay by either testing it with a multimeter or switching to a different connector.

Okay I mean I would try his GPU in my computer maybe but if its scuffed i dont wanna wreck my shit lmao

[rpalmz46]

1 hour ago, Eastman51 said:

If possible let him borrow your GPU to test it. But his CPU does have integrated graphics, so he can try to get a display (and confirm everything else is fine) off of that. Should just be an HDMI or DVI off the motherboard.

Yeah he got to desktop with plugged into integrated graphics.

[Eastman51]

1 hour ago, rpalmz46 said:

Yeah he got to desktop with plugged into integrated graphics.

His GPU is dead, or the PCIe power cable is dead. Have him try a different PCIe cable off the PSU (or power GPU with separate PSU). If a different cable doesn't work, he can try another power supply. If even another power supply doesn't work, its definitely his GPU